4/10 (不満)
宿泊されたお客様
グループ旅行
2020 年 1 月 19 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
This is not a luxury property. It is a lovely building with large bedrooms and en suites. It needs a lot of attention. The living room has odd prices of furniture with an old sofa not in keeping with the rest of the house. Not enough seats for 8 people. The carpets are stained and the dining chairs are chipped.
We had no WiFi for the 3 days we stayed there despite contacting the host. One of the showers didn’t work at all, the water was brown and not drinkable. There were several lights not working and a large drawer missing in one bedroom. Bath towels are small and there were no bath mats at all. The kitchen is lovey otherwise.
No sound system for playing music at all but then we had no WiFi to access it anyway!
Very disappointed and waiting to hear back from the owner having raised a complaint.
宿泊されたお客様
2020 年 1 月に 3 泊滞在