部屋からの景観

タイム ルビー ホテル アパートメンツの口コミ

4 out of 5

口コミ

7.0

良い

評価 10 - 110 件の口コミ中 20 件が非常に良い" "
評価 8 - 110 件の口コミ中 44 件が良い" "
評価 6 - 110 件の口コミ中 24 件が普通" "
評価 4 - 110 件の口コミ中 11 件が不満" "
評価 2 - 110 件の口コミ中 11 件が非常に不満" "

6.6/10

清潔度

7.6/10

スタッフとサービス

6.4/10

設備とサービス

6.6/10

施設のコンディションと設備

5.0/10

環境への配慮

口コミ

8/10 (良い)

AEBAD

出張
部屋の中にホテルなどの説明書、テレビ説明書また、ドライヤーもなかった
2022 年 9 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Valued Guest,While we thank you for your recent stay at TIME Ruby Hotel Apartments.We apologize if we have fallen short of your satisfaction however, rest assured that your feedback is duly noted and shall be addressed accordingly.It is our sincere hope to have the opportunity to welcome you again in the near future.Sincerely,The Management

4/10 (不満)

Mohammad

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The furniture was damaged
2024 年 3 月に 2 泊滞在
Ahmed Samir Assistant Front Office Managerからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Mr. MohammadThank you for taking the time to share your feedback. I was truly disheartened to read your review and would like to apologize for not meeting your expectations.Please know that we take all guest feedback very seriously and will be reviewing the details with the team to ensure we do better next time.If you are willing to give us another opportunity when you are back in town, please reach out directly as I would like to personally oversee your stay. I know we can do better and I want to prove it.Thank you

2/10 (非常に不満)

MUSTAFA

家族旅行
気になった点 : 清潔度、客室の快適度
The worst
Terrible hotel. Smells bad all carpenter humid. I coudnt sleep. The worst hotel i ever seen. Dirty beds.
2024 年 1 月に 1 泊滞在
Ahmed Samirからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Mr. MustafaThank you for taking the time to share your feedback. I was truly disheartened to read your review and would like to apologize for not meeting your expectations.Please know that we take all guest feedback very seriously and will be reviewing the details with the team to ensure we do better next time.If you are willing to give us another opportunity when you are back in town, please reach out directly as I would like to personally oversee your stay. I know we can do better and I want to prove it.Thank youAhmed SamirAssistant Front Office Manager

4/10 (不満)

Ala

家族旅行
良かった点 : 清潔度、設備とサービス
A/C did not work, they tried to repair it for 2 days with no success Staff forgets to clean the room, or bring the things we ask for, like the ironing board The call for prayers is very loud and long at 5AM. A truck seems to make noises every night around midnight
2024 年 1 月に 4 泊滞在
Ahmed Samirからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Mr. AlaThank you for taking the time to share your feedback. I was truly disheartened to read your review and would like to apologize for not meeting your expectations.Please know that we take all guest feedback very seriously and will be reviewing the details with the team to ensure we do better next time.If you are willing to give us another opportunity when you are back in town, please reach out directly as I would like to personally oversee your stay. I know we can do better and I want to prove it.Thank youAhmed SamirAssistant Front Office Manager

10/10 (非常に良い)

Bassel

家族旅行
良かった点 : 清潔度、客室の快適度
2024 年 1 月に 8 泊滞在
Ahmed Samir からの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Mr. Bassel It was such a pleasure to see your review first thing this morning. Thank you so much for taking the time to review Time Ruby, I was pleased to hear that you had enjoyed your stay with us and that you will be staying with us again when you return to town. Sincerely, Ahmed Samir Assistant Front Office Manager

8/10 (良い)

FARIDE

家族旅行
良かった点 : 清潔度、客室の快適度
Séjour agréable
Bon séjour. Personnel gentil et attentif. Chambre toujours propre car maintenue par le service d’étage. Bon emplacement et à deux pas de la plage. Seulement, l’une des toilettes degageaint l’odeur d’urine. En dehors de cela, tout était très bien.
2023 年 12 月に 9 泊滞在
Ahmed Samirからの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Mr. Faride It was such a pleasure to see your review first thing this morning. Thank you so much for taking the time to review Time Ruby, I was pleased to hear that you had enjoyed your stay with us and that you will be staying with us again when you return to town. Sincerely, Ahmed Samir Assistant Front Office Manager

2/10 (非常に不満)

Sung Jai

出張
気になった点 : 清潔度、客室の快適度
비추천
바퀴벌레가 나옵니다. 사진과 다릅니다. 주변에 공사가 많습니다.
2023 年 12 月に 3 泊滞在
The Managementからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Valued Guest,We appreciate the time you took to share your opinion on your recent stay at TIME Ruby Hotel Apartments.Our aim is to provide amazing experiences to our guests and we are glad that you enjoyed your stay.However, we deeply apologize for the inconvenience you experienced during your stay with us. Rest assured that these matters will be discussed with the relevant department head and will be addressed as soon as possible.We are grateful for your stay and comments, this gives us an opportunity to improve our services for the betterWe hope to have another chance to regain your trust in us.Sincerely,The Management

6/10 (普通)

Manoj

家族旅行
良かった点 : 客室の快適度
Beds doesn’t match the description on website
The hotel staff is very helpful and courteous. There was problem checking in because of my booking did was not sent by hotels.com to the hotel so my family had to wait for over an hour for check-in in the lobby. The second big problem is they do not have King size bed in master bedroom, it’s queen size instead and the other bed room has 2 single bed’s instead of double beds as they advertised and I paid for. This was disappointing and uncomforting.
2023 年 11 月に 5 泊滞在
The Managementからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Valued Guest,We appreciate the time you took to share your opinion on your recent stay at TIME Ruby Hotel Apartments.Our aim is to provide amazing experiences to our guests and we are glad that you enjoyed your stay.However, we deeply apologize for the inconvenience you experienced during your stay with us. Rest assured that these matters will be discussed with the relevant department head and will be addressed as soon as possible.We are grateful for your stay and comments, this gives us an opportunity to improve our services for the betterWe hope to have another chance to regain your trust in us.Sincerely,The Management

6/10 (普通)

Mohammad

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 12 月に 2 泊滞在
The Management からの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Mr. Mohammad I am so thrilled that you had a great stay with us and took the time to share your feedback We truly appreciated. We hope that you will return to TIME Ruby when you are back in town for more unforgettable experience in Sharjah.SincerelyThe Management

8/10 (良い)

Thompson

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The employees are awesome. They are always very helpful. We enjoyed our stay.
2023 年 5 月に 7 泊滞在
The Managementからの返信 (投稿日 : 2023 年 5 月 16 日)
Dear Valued Guest,Thank you for taking the time to note your feedback following your recent stay with us.It is always very rewarding to receive such compliments as the team's endeavor is to ensure that every guest leaves with great satisfaction. We are really glad that you enjoyed your stay with us.We are looking forward to welcoming you back to our hotel.Sincerely,The Management

6/10 (普通)

derren、singapore

出張
気になった点 : 施設のコンディションと設備
More run down than before. Needs serious work. But close to the beach and the gym is pretty good for a hotel
2023 年 4 月に 5 泊滞在
The Managementからの返信 (投稿日 : 2023 年 5 月 2 日)
Dear Valued Guest,While we thank you for your recent stay at TIME Ruby Hotel Apartments.We apologize if we have fallen short of your satisfaction however, rest assured that your feedback is duly noted and shall be addressed accordingly.It is our sincere hope to have the opportunity to welcome you again in the near future.Sincerely,The Management

8/10 (良い)

Baghdadi

家族旅行
気になった点 : 設備とサービス
Le personnel de l’hôtel vraiment génial au top , gentil à l’écoute , vous donne de bon conseille pour les sorties , pour la chambre c’est tout le contraire horrible sale ,trop vétuste ( moquette sol plein de taches : canapé taché : salle de bain trop vieux ) malgré le ménage fait tout les jours , mon prochain séjour , je change d’hotel
The Managementからの返信 (投稿日 : 2023 年 5 月 2 日)
Dear Valued Guest,While we thank you for your recent stay at TIME Ruby Hotel Apartments.We apologize if we have fallen short of your satisfaction however, rest assured that your feedback is duly noted and shall be addressed accordingly.It is our sincere hope to have the opportunity to welcome you again in the near future.Sincerely,The Management

4/10 (不満)

Hotel

良かった点 : 清潔度
2022 年 10 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Valued Guest,While we thank you for your recent stay at TIME Ruby Hotel Apartments.We apologize if we have fallen short of your satisfaction however, rest assured that your feedback is duly noted and shall be addressed accordingly.It is our sincere hope to have the opportunity to welcome you again in the near future.Sincerely,The Management

10/10 (非常に良い)

Monika

2022 年 3 月に 15 泊滞在
Ahmed Abdelazizからの返信 (投稿日 : 2022 年 6 月 16 日)
Dear Monika, thank you for taking your time to share your feedback and for the top score. We always strive to provide a truly memorable experience for all our guests, and it is delightful to know that we were able to exceed your expectations. I hope it will not be too long before we get to welcome you back for another remarkable experience here. Thank you.

2/10 (非常に不満)

hassan

気になった点 : 清潔度、客室の快適度
Worst quality and colors
Pictures are not reality It seems they renovated one apartment or two for pictures only Toilet water leaking maintenance took so long Dim lights
2022 年 5 月に 1 泊滞在
Ahmed Abdelazizからの返信 (投稿日 : 2022 年 5 月 30 日)
Dear Hassan, thank you for taking the time to write about your recent stay with us. I was disappointed to hear that you had some trouble and am sorry that we didn’t make it right before you checked out. We truly aspire a 100% guest satisfaction so please accept our sincere apologies. I will be sharing this feedback with the team and I hope we can make it up to you on your next stay. If you are willing to give us another chance, please let me know when you are returning and I will make sure to have you the great experience we want all our guests to have. Thank you

8/10 (良い)

Mhand

グループ旅行
良かった点 : 客室の快適度
جيد
2022 年 5 月に 3 泊滞在
Ahmed Abdelazizからの返信 (投稿日 : 2022 年 5 月 31 日)
ضيفنا العزيز، نقدم لك خالص الشكر لاختيارك لتايم روبي للشقق الفندقيه خلال إقامتك بإمارة الشارقه. لقد كان من دواعى سرورنا استضافتك مع تمنياتنا بعودتك إلينا مرة أخري. نحن نسعي دائماً أن نقدم أعلي مستويات الخدمه لعملائنا وسعدنا بأنك أحببت الفندق وطاقم العمل واستمتعت بإقامتك معنا. نشكرك مرة أخري لتعليقك القيم ونتمني أن نرحب بك مرة أخري قريباً بتايم روبي للشقق الفندقيه

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
مستوى مقبول وسعر رخيص
شقق فندقيه ذو مستوى مقبول بشكل عام ورخيصه، تستحق تصنيف ثلاث نجوم فقط. الاثاث قديم ويحتاج تجديد بالاضافه الى الحمامات. قريبه من المسجد، يوجد سوبرماركت وبقاله.
2022 年 3 月に 3 泊滞在
Ahmed A.からの返信 (投稿日 : 2022 年 4 月 26 日)
ضيفنا الكريم، شكرا لتعليقك القيم. نحن نسعي أن نوفر الإقامة المثالية لجميع ضيوفنا وسعدنا بأنك أحببت الفندق وطاقم العمل واستمتعت بإقامتك معنا. لقد كان من دواعي سرورنا استقبالك مع تمنياتنا بعودتك الينا مرة أخري.

10/10 (非常に良い)

Maria

良かった点 : 清潔度、客室の快適度
FRIENDLY AWESOME
I work in hospitality in Las Vegas as a floor manager.. the room I had a facilities issue, leak under the kitchen sink and bad odor , the air conditioning in the living room did not cool enough and the kitchenware some dishes and cutting nife were damaged, I let know about the issues and fixed, overall I have very cozy stay and the stuff super friendly ... I will be back soon
2021 年 11 月に 12 泊滞在
Reservation Departmentからの返信 (投稿日 : 2021 年 12 月 14 日)
Dear Mrs. Maria, Greetings!! First and foremost, we would like to thank you for staying with us we are very happy and glad to host you again and again, you are very quiet, intelligent, very Calm and very respectful, highly recommended guests, We thank you from the bottom of our hearts! Best Regards Ahmed Ibrahim E-Distribution Executive

2/10 (非常に不満)

Youssef

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
first want to be clear if there's less than one star I will give them that. The hotel is nasty, roaches everywhere, broken sofas, burn marks on the floor, smells really bad and so on..... I can not stress enogh to stay a way from this hotel you better of sleeping in your car. I have pictures of the room if I can I will post them.
2021 年 10 月に 10 泊滞在
Reservation Departmentからの返信 (投稿日 : 2021 年 12 月 14 日)
Dear Mr. Youssef, Greetings from Timehotels!! We apologize for the delay in our response as we encounter the technical error” Thank you for your feedback, First and foremost, we would like to sincerely apologize for the inconvenience that happened and we would like to thank you for your patience, Can we ask the reason for this unsatisfactory review or what happens to investigate that? Also, we had noticed that your booking name is not mentioned and the Youssef name is a nickname, could you please share the booking details to check further? Ahmed Ibrahim E-Distributions Executive

2/10 (非常に不満)

ABDULLAH

2021 年 11 月に 2 泊滞在
Ahmed Abdelazizからの返信 (投稿日 : 2021 年 12 月 3 日)
Dear Abdullah, first of all, thank you for choosing TIME Ruby Hotel Apartments and taking the time to rate and review your experience with us. Guest experience is of our utmost importance and it's only through our guest's feedback like your, we can assess, and most importantly, continue to improve our level of services. If you have a moment, please let u know how we can serve you and all our guests better. Thank you once again for your valuable feedback and we do await the opportunity to welcome you back in the future and turn around your experience.

4/10 (不満)

Walid

出張, 家族旅行
Hotel rate 1 star maximum
First of all this propriety need to renew completly Then accept to put in hotel.com My appartment was too big and too old carpet with plane of fire places furniture broking insect in all the hotel i ask to change my room to smaler but acceptable they was colaborate and offre me a free breakfast
2021 年 10 月に 1 泊滞在
Bernard Fantoli General Managerからの返信 (投稿日 : 2021 年 11 月 2 日)
Dear Walid, first of all, thank you for choosing TIME Ruby Hotel Apartments during your stay in Sharjah. Guest experience is of utmost importance to us and it's only through our guest feedback like yours, we can assess and most importantly continue to improve our level of services. We are very sorry to not meet your expectation on this occasion. Rest assured that it's not reflective of our standards of service. Please accept our sincere apologies. We have thoroughly gone through your comments and shared them with our team to take a note and do the necessary corrections. We await the opportunity to meet and welcome you on your next visit and serve you better. Bernard Fantoli General Manager

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度
I saw cockroaches moving around the rooms. Requested for sea view room. Sea was miles away from the room.
2021 年 3 月に 1 泊滞在
AAAからの返信 (投稿日 : 2021 年 3 月 28 日)
Dear valued guest, thank you for your valuable feedback. We strive to provide our highest standards of service to all our guests and do extremely apologize for your disappointments. Rest assured that we have shared your comment with rest of the team to ensure the necessary corrective actions are taken. Thank you for taking the time to share your experience with us. We hope we welcome you again in the future and serve you better. Ziad El Minabbawi General Manager

10/10 (非常に良い)

宿泊されたお客様

出張, 家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It's a farm type property in the middle of nowhere. Loved it. Will definitely go again. Loved the gym especially. Highly recommended for "away time".
2021 年 2 月に 20 泊滞在
Reservation Departmentからの返信 (投稿日 : 2021 年 3 月 15 日)
Thanks for staying with us. We appreciate your feedback!

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : 施設のコンディションと設備
first off, I will say the staff has been great. They were all polite and quick to respond. I stayed here almost a month. The bed was comfortable and the room was dark when the curtains were closed. As far a cleanliness goes, the furniture wasn't in the best condition. They could use a material on the dining room chairs that doesn't stain. The stove/oven was a pain in the butt. It was hard to keep the elements lit on the stove and in the oven (i don't think the equipment is very well maintained). It was impossible to bake anything in the oven as it didn't have temperature readings on the dial. It was gas so it was either on, or off...And hot water is an issue apparently. Certain times of the day, it was a cold shower. The gym was pretty decent. All that being said, I would stay here again. They could just do a bit more to maintain the equipment. The Engineer of the building was doing his best to accommodate us, but it's hard to deal with some things. The staff made it worthwhile.
2021 年 2 月に 28 泊滞在
Reservation Departmentからの返信 (投稿日 : 2021 年 3 月 13 日)
Thanks for staying with us. We appreciate your feedback!

8/10 (良い)

alexis

出張
良かった点 : 清潔度、客室の快適度
Extended stay due to travel restricted
2020 年 3 月に 7 泊滞在
Ziad El Minabbawi - General Managerからの返信 (投稿日 : 2020 年 4 月 14 日)
Dear Guest, First, we would like to thank you for choosing TIME Ruby Hotel Apartments to stay at during your visit to Sharjah. It is a great pleasure for us to welcome you and have you staying with us, wishing that our level of services meeting your expectations. Also, we would like to thank you for sharing your feedback with us. It’s only through our valuable customer’s experience and feedback that we can maintain and most important improve the levels of our customer service that we aspire to provide. We would love to see more in details have affected our rating to be 8. Hence, we as management team are available at any time, just approach reception and request to meet our duty manager for any further assistance you may need.

2/10 (非常に不満)

Taiba

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dreckigstes Hotel der Welt
Eine der dreckisten Hotels, die ich je gesehen habe. Große Baustelle vor dem Hotel und zu viel Lärm draußen auch über die Nacht. Die Küche so schmutzig, dass wir nicht anfassen wollten.
2020 年 2 月に 9 泊滞在
Managerからの返信 (投稿日 : 2020 年 3 月 10 日)
Dear Ms.Mariam, Thank you for taking the time to share your review for TIME Ruby Hotel Apartments. We offer our sincere apologies on issues you may have encountered. Our team aims to deliver what is best for our guest, and we regret to hear that this is not your impression and We hope to have you back again so we can show you more of our better services. Sincerely, Ziad Elminabbawi | Hotel Manager

10/10 (非常に良い)

Feras

2019 年 10 月に 11 泊滞在
Managerからの返信 (投稿日 : 2020 年 2 月 18 日)
Dear Guest , Thank you for your review and glad that our hotel suits your requirement and and that you were impressed by hotel and were pleased with the service provided to you by our TIMERs. I will make sure to pass your comments along to them. We truly value your feedback and it will be our pleasure to welcome you again in the near future. Sincerely, iad El Minabbawi Hotel Manager

2/10 (非常に不満)

Lyaysan

グループ旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Отель в ужасном состоянии, требует капитального ремонта. В номерах грязно, воняет, не работает сантехника. Ночью приезжает машина, выкачивающая канализацию, от нее очень сильный шум, который не дает спать, если выйти на балкон, то еще и ужасный запах. Наш отдых был испорчен, очень странно, что на сайте hotels.com есть такие ужасные отели.
2019 年 10 月に 4 泊滞在
Ahmedからの返信 (投稿日 : 2019 年 12 月 21 日)
Dear Guest, Thank you for taking the time to share your review for TIME Ruby Hotel Apartments. We offer our sincere apologies on issues you may have encountered. Our team aims to deliver what is best for our guest, and we regret to hear that this is not your impression. We hope to have you back again so we can show you more of our better services. Sincerely, Ziad Elminabbawi | Hotel Manager

2/10 (非常に不満)

ghazwan

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2019 年 10 月に 7 泊滞在
Ahmed Elsayedからの返信 (投稿日 : 2019 年 11 月 5 日)
Dear Guest, Thank you for taking the time to share your review for TIME Ruby Hotel Apartments. We offer our sincere apologies on issues you may have encountered. Our team aims to deliver what is best for our guest, and we regret to hear that this is not your impression. We hope to have you back again so we can show you more of our better services. Sincerely, Ziad Elminabbawi | Hotel Manager

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
L'appartement sentait fortement le tabac. La moquette était tachée de partout. Le premier jour, on a dû changer de chambre car la climatisation ne fonctionnait pas... Le canapé ainsi que les fauteuils étaient sales. Une des télévisions ne fonctionnait pas. Il y avait des problèmes d'humidité (le papier se decollait). La cuisine n'était pas équipée :aucun verre, aucune assiette et aucun produit ménager. Un geste commercial est demandé de notre part...
2019 年 10 月に 6 泊滞在
Ziad からの返信 (投稿日 : 2019 年 10 月 31 日)
Dear Guest, Greetings from TIME Ruby Hotel Apartments, I would like to take this opportunity to thank you for staying with us, in TIME Ruby Hotel Apartments. Your comments and concerns were brought to my attention after you filled up the guest comment online through expedia.com, & would like to extend my apologies for any inconvenience that you might have faced during your stay with us, specially the points highlighted in your review. We appreciate your highlights, they are very important to us to improve our services & give you a better place to stay in your future visits. We look forward to welcome you again in TIME Ruby Hotel Apartments, till then Please let us know if we can be of any help for your next stay booking. Ziad El Minabbawi Hotel Manager

10/10 (非常に良い)

Xiang

出張, カップルで旅行, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent. The front desk was very friendly and help for. The breakfast is very good. The room is very clean
2019 年 3 月に 6 泊滞在
Hotel Managerからの返信 (投稿日 : 2019 年 4 月 20 日)
Dear Guest , Thank you for your review and glad that our hotel suits your requirement and and that you were impressed by hotel and were pleased with the service provided to you by our TIMERs. I will make sure to pass your comments along to them. We truly value your feedback and it will be our pleasure to welcome you again in the near future. Sincerely, Ziad El Minabbawi Hotel Manager

8/10 (良い)

Vladimir

良かった点 : スタッフとサービス、客室の快適度
2019 年 3 月に 8 泊滞在
Hotel managerからの返信 (投稿日 : 2019 年 4 月 20 日)
Dear Guest , Thank you for your review and glad that our hotel suits your requirement and and that you were impressed by hotel and were pleased with the service provided to you by our TIMERs. I will make sure to pass your comments along to them. We truly value your feedback and it will be our pleasure to welcome you again in the near future. Sincerely, Ziad El Minabbawi Hotel Manager

10/10 (非常に良い)

Lev

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Когда действительность превзошла все ожидания!
Всё превосходно,расположение,пляж бесплатный в шаговой доступности,номер,как прекрасная двух комнатная квартира,оборудованная всем необходимым,очень внимательный персонал,хочу особенно отметить работника рецепшен Мохмед Нассири,я такого внимания давно нигде не встречал,плюс вполне говорит по русски.Чисто в номере и самой гостинице,прекрасные разнообразные завтраки,есть всегда,молочные,мясные и рыбные блюда,хорошо варят кофе,фрукты и выпечка,молодцы,все проблемы персонал быстро решает.В холле гостиницы всегда стоит горячий кофе хорошего качества ,чай и финики.Хороший спа бесплатный,ежедневная уборка ,кухня с техникой разнообразной и посудой,стиральная машина. Настоятельно рекомендую этот отель,особенно для бюджетного туриста.Свои четыре звезды отель оправдывает полностью,можно и добавить ещё плюс.Спасибо за великолепный отдых!
2019 年 2 月に 6 泊滞在
Hotel managerからの返信 (投稿日 : 2019 年 4 月 20 日)
Dear Guest , Thank you for your review and glad that our hotel suits your requirement and and that you were impressed by hotel and were pleased with the service provided to you by our TIMERs. I will make sure to pass your comments along to them. We truly value your feedback and it will be our pleasure to welcome you again in the near future. Sincerely, iad El Minabbawi Hotel Manager

8/10 (良い)

яна

良かった点 : 客室の快適度
気になった点 : 清潔度、スタッフとサービス
Квэст на день Рождения ребёнка.
Отель на пляже аль хан. Отель нормальный, останавливаюсь в этом отеле 2 раз, завтраки хорошие, всё по минимуму, особенно кофе одна вода. Номер хороший, плохо убирают, мусор не выносят по несколько дней, полотенца и воду только после баррикад на ресепшн День Рождения ребёнка устроили квэст со скачками, уже на пляже нам передали, что номер нам надо освободить, конечно такую свинью в День Рождения ребёнка никто не ожидал, мало того что никто не поздравил ребёнка, ему в этот день исполнилось 10 лет и он уже второй раз гость отеля, так ещё и передали нам, что видите ли номер надо освободить, заблокировали ключи и с настойчиво говорили, что чек аут, когда я потребовала посмотреть лист бронирования, вдруг у них оказалось, что всё таки всё в порядке. Теперь уже мне пришлось проявить всю свою настойчивость и потребовать извинений. Извинения конечны были наигранно принесены, но после того как я поднялась в номер сейф был открыт, Документы и деньги были на месте, и я не обратила внимания, что нет пластикового футляра с кредитными карточками, я уверена, что футляр был в сейфе, потому, что перед походом на пляж я делала бронирование трансфера и затем футляр с кредитками положила в сейф, когда собирались в этой суматохе я даже не заметила что футляра нет, только приехав в аэропорт поняла что его нет, написала, письмо в Отель, но никто не ответил, деньги на картах все целы, я в аэропорту с мобильных приложений перевела их на другой счёт. Вот такая Денюха была у моего внука и у нас
2019 年 3 月に 8 泊滞在
Hotel Managerからの返信 (投稿日 : 2019 年 4 月 20 日)
Dear Guest , Thank you for your review and glad that our hotel suits your requirement and and that you were impressed by hotel and were pleased with the service provided to you by our TIMERs. I will make sure to pass your comments along to them. We truly value your feedback and it will be our pleasure to welcome you again in the near future. Sincerely, Ziad El Minabbawi Hotel Manager

4/10 (不満)

Faisal

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
لايوجد نظافه نظافة المكان ممهم وكل شي قديم ولا المنطقه جميله بس اتمنى يكون اهتمام من صاحب المنشائه
2019 年 2 月に 5 泊滞在
Hotel Managerからの返信 (投稿日 : 2019 年 4 月 20 日)
Dear Guest. Please accept our apologies for the bad experience you describe above. We are certainly disappointed to hear that your stay did not meet your expectations. On the other hand, thank you for your positive comments. We do take pride in catering to our guests' needs the best way we can. Sincerely, Ziad Elminabbawi | Hotel Manager

6/10 (普通)

Spyridon

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2019 年 2 月に 5 泊滞在
Hotel Managerからの返信 (投稿日 : 2019 年 4 月 20 日)
Dear Guest, I am very disappointed to hear that you found our service to be below your standards. We would like to know more details so that we can work on the areas we are lacking behind. Sincerely, Ziad El Minabbawi Hotel Manager

6/10 (普通)

宿泊されたお客様

グループ旅行
Some Electric Socket hangings on wire. Main bedroom Bed was poor and Sofa in lounge was damaged.
2019 年 2 月に 7 泊滞在
Hotel Managerからの返信 (投稿日 : 2019 年 5 月 3 日)
Dear Guest. Please accept our apologies for the bad experience you describe above. We are certainly disappointed to hear that your stay did not meet your expectations. On the other hand, thank you for your positive comments. We do take pride in catering to our guests' needs the best way we can. Sincerely, Ziad Elminabbawi | Hotel Manager

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備
2019 年 2 月に 1 泊滞在

10/10 (非常に良い)

Haider

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
amazing
it was really nice place to saty in sharjah
2019 年 1 月に 7 泊滞在

6/10 (普通)

Hassan

気になった点 : 施設のコンディションと設備
I like the lady on reception they were so helpful but the man are not coz someone use my telephone in my room then they charge me the cost while its not me ,, the location is good spa and gym is good but bathtub is broken the furniture and linen are clean but old i think they need to renew it
2019 年 1 月に 4 泊滞在

8/10 (良い)

Alfredo

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Ok value for money for a short business trip. Some improvements needed. The area doesn't have many asphalted roads so area is very dusty and looks dirty. AC was a bit noise. The first 2 days they didnt come and clean the apartment then I realized you had to put a note in the door and no one had told me. The access is a bit confusing. There were mosquito in the room. The gym and sauna should start working earlier from 6 am at least so you can use before going to work.
2019 年 1 月に 5 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 1 月に 7 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度
2018 年 12 月に 7 泊滞在

8/10 (良い)

NAVANEETHA KRISHNAN

2018 年 12 月に 4 泊滞在

8/10 (良い)

Ahmad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 12 月に 5 泊滞在

8/10 (良い)

Abdulaziz

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2018 年 12 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

2018 年 12 月に 6 泊滞在

8/10 (良い)

Sergey

良かった点 : スタッフとサービス、施設のコンディションと設備
В целом все хорошо, требуется косметический ремонт номер 222
2018 年 11 月に 12 泊滞在

10/10 (非常に良い)

Oksana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Хороший відпочинок в Time Ruby Hotel
Загалом, готель досить хороший за свою ціну. Апартаменти дійсно дуже великі, нам дали з частковим виглядом на море, хоча бронювали з виглядом на місто. Персонал приємний, кухня з усім необхідним: холодильник, газова плита, мікрохвильова, електрочайник, тостер, пральна машинка, трохи кухонного начиння (хоча каструлі були трохи замалі), постіль чиста, дуже хороший безкоштовний вайфай в номері. Прибирання кожен день, входить в ціну номера, але щодо чистоти, то могло б бути краще. Коли ми заїхали, то в обох спальнях на стелі був шар чи то пилу, чи то плісняви. Як нам потім пояснювали, це через те, що ми відкривали двері на балкон з включеним кондиціонером, і через вологу, там збирався пил. Якщо це і так, то вартувало той пил витерти зі стелі до заїзду нових вілвідувачів, і загалом можна залишити якесь попередження про те, що двері балкону/ вікна можна відкривати не раніше, ніж за годину, після вимкнення кондиціонера. Ще один не дуже приємний момент (не по вині готелю), що навколо ведеться забудова, і дорога до пляжу не облагороджена + постійно приходилось перебігати трасу, бо пішохідних переходів там нема. Але загалом, до пляжу було 5-10 хв, залежно якою дорогою йти. В цілому, готелем залишились задоволені :)
2018 年 10 月に 11 泊滞在

8/10 (良い)

saidoun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 10 月に 8 泊滞在
Mohamed Adelからの返信 (投稿日 : 2018 年 10 月 22 日)
Thanks for staying with us. We appreciate your feedback!