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Pullman Dubai Downtown

5.0 star property
Travelers can lounge by the outdoor pool or book a rejuvenating spa treatment after visiting Dubai's iconic attractions just steps from this downtown hotel.

Choose dates to view prices

Located in central Dubai, Pullman Dubai Downtown offers eco-certified luxury near Dubai Fountain and Burj Khalifa. Dine at Couqley French Brasserie or enjoy a Thai massage at Wellbeings Spa. Helpful staff and prime location are consistently praised by visitors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is ￥6,501
￥8,831 total
includes taxes & fees
May 24 - May 25

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About this property

Pullman Dubai Downtown

  • Luxury family-friendly hotel near Burj Khalifa
  • Close to Dubai Mall, Pullman Dubai Downtown provides a poolside bar, a free daily manager's reception, and a terrace. Indulge in a Thai massage, reflexology, and aromatherapy at Wellbeings Spa, the onsite spa. The on-site restaurant, Couqley French Brasserie, features international cuisine. Enjoy the health club, as well as activities like racquetball/squash. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
  • You'll also find perks like:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free self parking, valet parking, and extended parking
    • Buffet breakfast (surcharge), RV/bus/truck parking, and a roundtrip airport shuttle (surcharge)
    • An electric car charging station, supervised childcare (surcharge), and tour/ticket assistance
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 340 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property.
  • More conveniences in all rooms include:
    • Childcare services and free infant beds
    • Reusable coffee/tea filters, recycling, and LED light bulbs
    • Rainfall showers, designer toiletries, and bidets
    • 40-inch LED TVs with premium channels
    • Wardrobes/closets, eco-friendly cleaning products, and electric kettles

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Parking included
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 65 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher and window guards
Property Registration Number 743145

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Frequently asked questions

Does Pullman Dubai Downtown have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pullman Dubai Downtown?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Pullman Dubai Downtown on May 24, 2026 start from ￥6,501, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Dubai Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Pullman Dubai Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Dubai Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Pullman Dubai Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 250 per vehicle applies.

Where is Pullman Dubai Downtown located?

This family-friendly Dubai hotel is located in the business district, within a 15-minute walk of Dubai Water Canal, Souk al Bahar, and Dubai Fountain. Burj Khalifa and Dubai Mall are also within 2 mi (3 km). Dubai Trolley Station 3 Tram Station is 7 minutes by foot and Dubai Trolley Station 2 Tram Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 704 out of 1000 reviews
Rating 8 - Good. 183 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Rashmi Ashok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay! The staff and hospitality were beyond fantastic. The restaurants within the hotel were phenomenal too! Exceptional stay overall
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kashif

Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful staff overall stay was delightful and would recommend
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Ranmeetinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this Pullman downtown is the best. We had such a wonderful time. Beautiful, clean hotel. Hopefully would love to come back again.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Sima

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff but the breakfast buffet not so much.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Harriet

Liked: Cleanliness, amenities, property conditions & facilities
The pool area is excellent.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Great hotel with prime location. My 9. time in Dubai but first at this hotel. I really enjoyed the proximity to downtown and the state of the hotel.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Aladin

Liked: Cleanliness, amenities, property conditions & facilities
great hotel location and really clean and staff are really helpfull
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Girum Demissie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh food with a lot of selection, friendly staff .
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Kaveh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel good breakfast
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Charles

Attentive staff, clean, modern rooms.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff were very friendly
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. We had a beautiful view on Burj Khalifa. The staff was very friendly and helpful and the room was specious and clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very good, food was on par
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Sadek

Liked: Cleanliness, amenities, property conditions & facilities
I don't fault this hotel. Room, location, breakfast and the staff are 💯 %. It's a proper 5 🌟 hotel if you want to visit downtown Dubai.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Dhaval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean & beautiful. Staff was very courteous & helpful. Had an amazing time. Walkable to Dubai Mall & Burj Khalifa.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Thanh

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, i booked a Burj Khalifa view and it’s exactly how I wanted
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
My first time staying at Pullman Dubai Downtown and I will be returning! The service was amazing, from Mark (at the front desk) answering my questions to Rakibul (our housekeeper) who kept our room immaculate, it couldn’t have been more perfect. Mark, Rakibul & the rest of the staff were always so helpful, kind & attentive. Thank you Pullman Dubai Downtown for your hospitality!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
We spent 5 days at the Pullamn Downtown and had a wonderful time. Outstanding staff and service, spacious and clean room, beautiful pool section with great view. We really enjoyed our stay at this hotel.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Senka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great room big and comfortable with great views
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, amenities
Room was a good size, with a nice view. The location was great. Staff were friendly. But despite paying for a better room with a Burj Khalifa view, our room was really noisy impacting sleep, both with the bar and reception below us, plus rattly adjoining doors and fellow guest shouting at 2-3am in the morning.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is very good and the hotel staff is very friendly
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and service
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Sundeep

Liked: Cleanliness, amenities, property conditions & facilities
Staff is absolutely amazing. And hotel very clean and spacious. Restaurants are next level. My absolute favorite is the roof top restaurant and pool area with a clear clear view of Burj khalifa! Room are very modern and service is outstanding. My first ever stay in Dubai and what a memorable one at that.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Iroda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good, room is clean, The staff was very helpful, The breakfast was very nice.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Anh Hoang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay, and the staff were so welcoming and serviceminded.
Stayed 15 nights in Jul 2025