2/10 (非常に不満)
Arooj
小さなお子様連れの家族旅行
2026 年 2 月 14 日
気になった点 : 清潔度、施設のコンディションと設備
The Expedia has wrong description and the photos on the website.
The hotel had flies and cockroaches all over the rooms with filthy bad smell.
The whole hotel building was in bad condition and broken facility.
The photos shows kitchenette and sitting area which was not provided, even on request they told all their rooms kitchenette are like this and they cannot clean the rooms further.
I have called expedia and informed them .
Expedia failed to get my money back and they were unable to contact the property also hotel told me they will refund the money but expedia is not willing to return my money.
Whole situation was horrible, the service was pathetic. I trusted expedia but Expedia also failed to solve the issue as they could not contact the property.
It was a scam to me. Please don't book through Expedia also don't book this horrible filthy hotel with cockroaches.
Arooj
2026 年 1 月に 8 泊滞在