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レモン ツリー ホテル ジュメイラ ドバイの口コミ

4 out of 5
レモン ツリー ホテル ジュメイラ ドバイ
Al Wasl Road, Umm Al Sheif, Jumeirah, Dubai, Dubai

口コミ

7.8

良い

評価 10 - 24 件の口コミ中 9 件が非常に良い" "
評価 8 - 24 件の口コミ中 7 件が良い" "
評価 6 - 24 件の口コミ中 4 件が普通" "
評価 4 - 24 件の口コミ中 4 件が不満" "
評価 2 - 24 件の口コミ中 0 件が非常に不満" "

8.6/10

清潔度

7.8/10

スタッフとサービス

7.0/10

設備とサービス

8.0/10

施設のコンディションと設備

5.8/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very clean comfortable
2020 年 1 月に 1 泊滞在

6/10 (普通)

Aniko

カップルで旅行
Hotel was clean, staff was nice polite, Tarun the waiter has amazing customer servive , Krishna the housekeeper made our room spotless, well done to Him. We stayed at the ground floor basically everyday we heard the washing machine spinning from the laundry it was really annoying, also staff made So much noice while they were cleaning pulling the chairs we reported to reception, well after that we heard the same. The other thing made us disappointed that our package holiday said we have one way free transfer to the airport the hotel said they never had this before and they don’t know why Expedia advertised like this and did not informed them, big miscommunication is going on as we had to pay for our taxi. Breakfast was basic, could have more vegetables out on the table. And more breakfast variety.
2024 年 2 月に 10 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Krishna gav den bedste service.
Vi havde den bedste service af rengøring inde på værelset takket være Krishna. Han var simpelthen så serviceminded og så dygtig til sit arbejde, og var altid smilende. Det er nok den bedste service vi har fået. Da vi skulle fejre vores bryllupsdag havde Krishna gjordt lidt ekstra ud af det. Et stort tak skal det lyde til Krishna fra min kone og jeg, han gjorde i hvert fald, at vi følte os lidt ekstra velkommen hver dag.
2024 年 2 月に 8 泊滞在

8/10 (良い)

Tommaso

出張
Personale molto disponibile e gentile, un problema con la doccia é stato risolto ottimamente.
2024 年 1 月に 3 泊滞在

8/10 (良い)

Martin

2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

linda kouri

2023 年 12 月に 3 泊滞在

8/10 (良い)

Birgitta

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Trevligt hotell
Trevligt hotell med gångavstånd till havet, många caféer och restauranger i närheten. Bra poolområde där det inte var trångt, tyvärr var det inte tillräckligt många solsängar en dag.
2023 年 11 月に 6 泊滞在

10/10 (非常に良い)

Eric

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I've had two separate stays at this hotel in the last few weeks, and they are a stellar operation. Very clean hotel with a great location. From early check-ins to unusual check-outs, to getting you a cab at 4AM, they handle it all with grace and professionalism. On-site pool is great, with a nice view of the city, and the restaurant in the building is excellent. I highly recommend this hotel, and I will personally be back in the future. Nice job, Lemon Tree!
2023 年 7 月に 3 泊滞在

10/10 (非常に良い)

Eric

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was perfectly convenient for our purposes. Very kind and welcoming staff. Breakfast was very good as well! We required early check-in, and that was handled without issue, even though we arrived around 8AM. They also held our bags for us after checking out, so we could get some shopping done before leaving the area. Highly recommend.
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

mazen、Beirut

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect property
2023 年 5 月に 3 泊滞在
Vivekからの返信 (投稿日 : 2023 年 6 月 21 日)
Dear GuestThank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. I am delighted to hear that you had a memorable stay with us.We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels, 56 destinations.

8/10 (良い)

Muhammad Aslam

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The food for breakfast is not gas.
Overall good experience. The staff was good & very helpful with us. 3 days stay & every day the same menus of food & typical Indian curry dishes with not good taste flavor. Need to change the everyday menus & add some better curries for a mix of nations. Try to avoid tasteless typical Indian food.
2023 年 4 月に 3 泊滞在
Vivekからの返信 (投稿日 : 2023 年 6 月 21 日)
Dear GuestThank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. I am delighted to hear that you had a memorable stay with us.We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels, 56 destinations.

10/10 (非常に良い)

Sara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I stayed here for a short weekend and had a lovely time. The staff were super friendly and accommodating. They secured my many packages I had shipped prior to my arrival, so I was able to conveniently have my comfort items on arrival to hotel. Highly recommend. Great location too. Beds are super comfortable.
Vivekからの返信 (投稿日 : 2023 年 6 月 21 日)
Dear GuestThank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. I am delighted to hear that you had a memorable stay with us.We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels, 56 destinations.

4/10 (不満)

Kunaal

家族旅行
良かった点 : 清潔度
Basic hotel
Poor check in experience - the room was prepaid, and on arrival the host said there was no booking. It appeared they tried to cancel and re-sell the room because no one arrived until 6.30pm (due to flights). Rooms were fine - modern and clean, but wouldn't recommend it. Overpriced based on the service and amenities (almost none).
2023 年 3 月に 9 泊滞在
Vivekからの返信 (投稿日 : 2023 年 6 月 9 日)
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay. We have noted your comments and are reviewing the relevant processes.Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.

4/10 (不満)

宿泊されたお客様

家族旅行
気になった点 : スタッフとサービス、客室の快適度
Overpriced and Dubai is over taxed.
Unfortunately the staff do not understand simple requests ... may I please have an itemized receipt upon check in? Apparently that is unavailable at check in. Really?
2022 年 11 月に 1 泊滞在
Vivekからの返信 (投稿日 : 2023 年 6 月 9 日)
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay. We have noted your comments and are reviewing the relevant processes.Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.

10/10 (非常に良い)

Anand

2022 年 10 月に 4 泊滞在

4/10 (不満)

Joseph

気になった点 : 設備とサービス、施設のコンディションと設備
2022 年 3 月に 2 泊滞在
Vivekからの返信 (投稿日 : 2023 年 6 月 9 日)
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay. Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.

8/10 (良い)

amal

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Will stay again
A new hotel in a prominent location. The rooms are clean. The deluxe rooms are very spacious with 2 living spaces. Underground parking available
2020 年 7 月に 1 泊滞在

10/10 (非常に良い)

Nikolaos

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent experience, really good value for money
Had lunch and dinner two - three times at the hotel. Excellent quality at no more than 20EUR per person which is great for Dubai. Hotel is brand new, and staff super helpful !
2020 年 2 月に 2 泊滞在

6/10 (普通)

Nasser

出張
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、客室の快適度
New and great location but unfortunately the the room by the street are noisy and twice I have been woken up around 2 am mistakenly by staff! After complaining about this they only offered an apology and nothing much without offering anything complementary.
2020 年 1 月に 5 泊滞在
Vivekからの返信 (投稿日 : 2023 年 6 月 9 日)
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay. We have noted your comments and are reviewing the relevant processes.Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.

6/10 (普通)

Synamo Gaby

良かった点 : 客室の快適度
気になった点 : 清潔度
2019 年 12 月に 4 泊滞在
Vivekからの返信 (投稿日 : 2023 年 6 月 9 日)
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay.Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.

8/10 (良い)

Dina

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 3 泊滞在

4/10 (不満)

salama

グループ旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
2019 年 12 月に 1 泊滞在
Vivekからの返信 (投稿日 : 2023 年 6 月 9 日)
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay.Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.

6/10 (普通)

Cem

出張
Not Bad Not Good
When ı was enter the hotel I waited 1 hour. Also I created my reservation from Hotels.com, But they ask me to to many times tax. I said I reserved with include tax. Also ı showed my reservation details to them. They accept. Please be care full this sitiuation. When you see tax inclued please say to reception. İf no they will get tax
2019 年 12 月に 1 泊滞在
Vivekからの返信 (投稿日 : 2023 年 6 月 9 日)
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay. We have noted your comments and are reviewing the relevant processes.Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.