Palace Downtown

Guests float above the city in a rooftop pool, recharge with aromatherapy treatments at the spa, and step out to explore Dubai's most iconic landmarks

Creator video - submitted by lana__creator

View from property - Palace Downtown (Dubai)

A luxurious lobby with a central fountain, elegant seating, and intricate ceiling designs. - Palace Downtown (Dubai)

Palace Downtown, steps from Dubai Fountain and Burj Khalifa, offers a luxurious base for exploration. Enjoy an outdoor pool with private cabanas, an onsite spa, and convenient shopping and dining. Families love the helpful staff and free in-room WiFi.

Exceptional

Popular amenities

Spa
Parking included
Free WiFi
Air conditioning

￥46,745 total

includes taxes & fees

Aug 15 - Aug 16

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Room options

Check availability for these dates

Tonight

Jul 25 - Jul 26

Tomorrow

Jul 26 - Jul 27

A hotel room with a large bed, a desk with a laptop, a chair, and a view of a pool and buildings through the window.

Palace Lake View Room

Wonderful

51 sq m
1 bedroom
Sleeps 4
1 King Bed
Free WiFi

Palace Suite Lake View

Exceptional

105 sq m
1 bedroom
Sleeps 4
1 King Bed
Free WiFi

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Lake View

Wonderful

70 sq m
1 bedroom
Sleeps 4
1 King Bed
Free WiFi

A hotel room with two beds, a desk with a chair, a TV, and a balcony with a view of a building and water.

Palace Room, Fountain View

Wonderful

51 sq m
1 bedroom
Sleeps 4
1 King Bed
Free WiFi

A hotel room with a large bed, a desk with a laptop, a chair, and a balcony with a view of buildings.

Deluxe Lake View Room

Wonderful

51 sq m
1 bedroom
Sleeps 4
1 King Bed
Free WiFi

A hotel room with a large bed, a TV, a seating area with chairs, a small table, and a balcony with a view of tall buildings.

Diplomatic Suite with Lake View

Good

105 sq m
1 bedroom
Sleeps 4
1 King Bed
Free WiFi

Deluxe Room Lake View - Ultimate Staycation with Attraction Tickets & Kids Go Free

1 bedroom
Sleeps 4
1 King Bed
Free WiFi

Deluxe Fountain View

Wonderful

51 sq m
1 bedroom
Sleeps 4
1 King Bed
Free WiFi

A hotel room with a large bed, a desk with a laptop, a chair, and a balcony with a city view.

Palace Suite Fountain View

Good

105 sq m
1 bedroom
Sleeps 4
1 King Bed
Free WiFi

About the neighborhood

Located on a lake, Palace Downtown is in Downtown Dubai neighborhood and is connected to a shopping center. Mall of the Emirates and Gold Souk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kite Beach and Marina Beach. Dubai Fountain and Dubai Mall are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Dubai travel guide

Dubai, Dubai, Sheikh Mohammed Bin Rashed, Boulevard Downtown Dubai

What's nearby

Dubai Fountain
3 min walk - 0.3 km
Dubai Mall
4 min walk - 0.4 km
Burj Khalifa
11 min walk - 0.9 km
Dubai Aquarium & Underwater Zoo
14 min walk - 1.2 km
Dubai Opera
15 min walk - 1.3 km

Getting around

Dubai Trolley Station 2 Tram Station
4 min walk
Dubai Intl. Airport (DXB)
25 min drive

Restaurants

Günaydın
9 min walk
The Coffee
8 min walk
Abdel Wahab Restaurant
9 min walk
Beirut Khanum
3 min walk
Bohox
4 min walk

About this property

Palace Downtown

Luxury family-friendly hotel near Dubai Mall
Located close to Dubai Fountain and Burj Khalifa, Palace Downtown provides a poolside bar, shopping on site, and a coffee shop/cafe. Treat yourself to a body scrub, aromatherapy, or reflexology at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and a library.
Other perks include:
- An outdoor pool and a children's pool, along with cabanas, sun loungers, and pool umbrellas
- Free self parking and valet parking
- Limo/town car service, buffet breakfast (surcharge), and an elevator
- A banquet hall, meeting rooms, and free newspapers
- Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 242 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
- Bathrooms with separate tubs/showers and bidets
- 42-inch LCD TVs with satellite channels
- Balconies, LED light bulbs, and electric kettles

Similar properties

Pool
Spa
Kids pool
Parking included

￥20,835 total

includes taxes & fees

Aug 15 - Aug 16

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Shopping center shuttle (surcharge)
Limo/town car service
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 160 per person
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas

Things to do

Children's pool
Full-service spa
Health club
Library
Outdoor pool
Sauna
Shopping
Steam room

Family friendly

Children's pool
Laundry facilities
Lifeguards on site
Outdoor pool
Rollaway/extra bed (surcharge)
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

18,299 square feet of conference space
Business center
Meeting rooms

Outdoors

On a lake
On the boardwalk/promenade
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Reflexology
Spa treatment rooms
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Elevator (43 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator

More

Banquet hall
Built in 2007
Designated smoking areas
Double-glazed windows
Lifeguards
Some LED lighting used
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

42-inch LCD TV with cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

More

Air conditioning (climate-controlled)
Connecting rooms available
Electrical adapters
Free daily newspapers
Iron/ironing board
LED lighting
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Guests must present a valid, original government-issued photo identification at check-in. Copies or digital versions are not accepted.

Check-in is 2 PM on December 31 to avoid temporary road closures.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AED 350.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: AED 500 per night
A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately AED 160 per person
Airport shuttle fee: AED 400 per vehicle (one-way, maximum occupancy 3)
Rollaway bed fee: AED 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property Registration Number 588614

We should mention

Pool access available from 7:00 AM to 7:00 PM

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Palace Downtown have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Palace Downtown?

As of Jul 25, 2026, prices found for a 1-night stay for 2 adults at Palace Downtown on Aug 15, 2026 start from ￥37,431, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palace Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Palace Downtown?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Palace Downtown?

Check-out is at noon.

Does Palace Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 400 per vehicle applies.

Where is Palace Downtown located?

This family-friendly Dubai hotel is located on the boardwalk/promenade, within a 10-minute walk of Dubai Mall and Dubai Fountain. Burj Khalifa and Dubai International Convention and Exhibition Centre are also within 3 mi (5 km). Dubai Trolley Station 2 Tram Station is only a 4-minute walk and Dubai Trolley Station 1 Tram Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Palace Downtown Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.6

Staff & service

9.4

Property conditions & facilities

Verified

10/10 Excellent

Mohammad

May 26, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The original hotel was booked completely, and they upgraded us to the sister hotel, and I was amazed by the quality of the hotel and staff. I am really happy about it.

Liked: Cleanliness, amenities, property conditions & facilities

Luxurious! The room was spotless and the staff was exceptional. Perfect location. Loved the morning buffet.

Great stay

Excellent service.

Great atmosphere, nice smell, clean and great employees, specially the ones from the restaurant in the pool area

Stayed 8 nights in Feb 2025

Palace Downtown

Choose dates to view prices

Photo gallery for Palace Downtown

Reviews

Popular amenities

See the benefits you'll enjoy with VIP Access

Get more when you're a member

Room options

Check availability for these dates

View all photos for Palace Lake View Room

Palace Lake View Room

View all photos for Palace Suite Lake View

Palace Suite Lake View

View all photos for Junior Suite Lake View

Junior Suite Lake View

View all photos for Palace Room, Fountain View

Palace Room, Fountain View

View all photos for Deluxe Lake View Room

Deluxe Lake View Room

View all photos for Diplomatic Suite with Lake View

Diplomatic Suite with Lake View

View all photos for Deluxe Room Lake View - Ultimate Staycation with Attraction Tickets & Kids Go Free

Deluxe Room Lake View - Ultimate Staycation with Attraction Tickets & Kids Go Free

View all photos for Deluxe Fountain View

Deluxe Fountain View

View all photos for Palace Suite Fountain View

Palace Suite Fountain View

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Palace Downtown

Similar properties

Shangri-La Dubai

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Frequently asked questions

Have a question?

Reviews

Palace Downtown Reviews

Exceptional

9.6

9.2

9.6

9.4

Reviews

10/10 Excellent