We had asked for non-smoking room. We recieved bed sheets that smelled like they were recently used in a smoking rooms the floors were not cleaned properly and the sink would not working properly. The bed sheets smell almost made it unbearable to sleep because of the stench of the bed sheets.
Shabbir
2024 年 7 月に 1 泊滞在
4/10 (不満)
Muhammad
出張
2024 年 7 月 7 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Restrictions too much
Muhammad
2024 年 7 月に 3 泊滞在
2/10 (非常に不満)
Prakul
出張, 家族旅行
2024 年 6 月 17 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Horrible service
Prakul
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
Montasir、Falls Church
2024 年 6 月 3 日
Montasir
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
liban
2024 年 5 月 3 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Twice they changed my suite due to air condition not functioning. Bathrooms leaking from ceiling in the first room I was checked in and room was hot with no air condition. Maintenance, called and still could not fix. They never changed my room for two nights. I had to sleep waking up sweating in the middle of night. They switched me third night to a known broken room with no air condition again and bathroom leaking. Almost broke my neck after taking a shower because floor was full of water. Staff at reception were rude and never gave me anything for complimentary or refund after second night. They kept saying hotel is full avoiding to change me to a better room. If you are on vacation it’s the worst place to stay. Hotel is old. I don’t see anything I could compliment on. Restuarant basically has nothing good about it visually or the food. I would never stay this hotel again. Be warned, don’t ruin your holiday and be attracted by the low price only to experience loud noise from the hindi club and Philippine club in the lobby and old, broken HVAC, broken bathrooms that are flooded after bath or showers. They are rated as four star, they must have bribed to get that many stars. I wouldn’t even give them any star.
liban
2024 年 4 月に 4 泊滞在
6/10 (普通)
宿泊されたお客様
2024 年 4 月 24 日
良かった点 : 清潔度
Arrived st night and que to check-in as they have staff at night ,they said they sre on shortage.
The rooms without any view.
Rest are ok
宿泊されたお客様
2024 年 4 月に 1 泊滞在
6/10 (普通)
Janelle
家族旅行
2024 年 4 月 22 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Bathroom needs updating. Mould in between tiles. We had twin share room but only one set of towel provided. TV did not work.
Janelle
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2024 年 4 月 21 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel bruillant!
Hotel extrêmement bruillant,discothèque au rez de chaussé,et idem sur le toit!impossible de dormir meme avec des boules khies!nombreux cafards.
Chambre spacieuse lit confortable mais le bruit...
宿泊されたお客様
2024 年 4 月に 4 泊滞在
4/10 (不満)
Mauricio
出張
2024 年 4 月 16 日
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
La fotografia de la habitaciones superior pues pague por una habitacion mas grande, no resulto ser mas grande. La entregaron sucia y sin toallas, el servicio de habitacion hasta el 3er dia fueron.
Internet el incluido maña cañidad y solo 3 dispositivos. Recepcion la actitud fue terrible exigia el codigo de confirmacion pero no te daban accedo a internet para abrir la app. Hasta que ne puse firme reviso su pc y lo vio.
Mauricio
2024 年 4 月に 4 泊滞在
6/10 (普通)
Umair
出張
2024 年 3 月 9 日
気になった点 : 清潔度、スタッフとサービス
Near metro and night market.
Umair
2024 年 3 月に 5 泊滞在
2/10 (非常に不満)
Jeaneta
2024 年 3 月 8 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hell hole!! NOT A 4* AT ALL
First of all we have been going there for the past 7 yrs... when it was called Flora Grand...then Lotus Retreat now Howard Johnson. Things have going from bad to worst. Towels was so worn and off white i would not use for my floors. Could not let water out basin had to ask for help. Suppose to have had a king size bed but a dble bed. Reception says thats what you booked thats what you get. First room had a freshly wet painted bath. We were full of paint while trying to shower. Oh hell what a place!!!!
Jeaneta
2024 年 3 月に 3 泊滞在
4/10 (不満)
hadi
2024 年 2 月 16 日
hadi
2024 年 2 月に 1 泊滞在
6/10 (普通)
CARL
カップルで旅行
2024 年 2 月 9 日
良かった点 : スタッフとサービス
気になった点 : 清潔度
This property is heavily booked and used. The rate per night is average and good for budget travelers. the staff is friendly and respectful. However, the rooms are standard and in need for renovations. We had problems with black mold and roaches in the rooms. Management addressed the issue with a new room but the same conditions were found.
CARL
2024 年 2 月に 2 泊滞在
2/10 (非常に不満)
eeverton
出張
2024 年 2 月 3 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bad option
I stayed in one apartment which was infested with cockroach 'babies' and had no hot water. I changed room, different floor, but the cockroaches were also there. I complained, but the hotel seems not to worry about it (my bosses stayed in a different floor and had the same problem). Bedroom is nice, but bathroom is bad, needs to be renovated.
Wyndham should be ashamed.
eeverton
2024 年 1 月に 7 泊滞在
10/10 (非常に良い)
Vincent
2024 年 2 月 1 日
Vincent
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Mariam
2024 年 1 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Mariam
2024 年 1 月に 4 泊滞在
4/10 (不満)
Krishna
出張
2024 年 1 月 21 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bad experience.. House keeping is terrible...
The room was not clean, heavy smoking smell. Bathrooms were not ready with Body wash gel and Soaps. It was empty. The response from Reception was very pathetic. After so much shouting they shifted to a new room. The room has lot of small cockroches.. In the nights it is visible in rooms, toilets everywhere.. like it is a hatchery... No pest control done.
Krishna
2024 年 1 月に 4 泊滞在
4/10 (不満)
Tooba
家族旅行
2024 年 1 月 13 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The only good thing about this hotel is the location and easy access to the metro. But other then that hotel service was not so great. We had to change rooms on the second day because our room keys were not working and there were cockroaches in rooms. Unfortunately there were cockroaches in the second room as well, and there was water leakage in the bathroom. Just overall a bad experience at the hotel. The breakfast buffet was good though.
Tooba
8/10 (良い)
Douglas
グループ旅行
2024 年 1 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Well recommended.
Good stuff: 4 minute walk to metro, 1 minute walk to convenience store, 6 minute walk to mall. Unheated pool (in January), comfortable large room with mini fridge. Maintenance responded quickly to broken water heater switch.
Bad stuff: dull thumping noise from night club and noise in the street most of the night. Granted, it's a big city and a densely populated area.
Impossible to take a shower without the floor getting wet but easily remedied with the bath mat.
Douglas
2024 年 1 月に 2 泊滞在
2/10 (非常に不満)
zainub
小さなお子様連れの家族旅行
2024 年 1 月 9 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms are dusty & have mould in the bathrooms...the hotel gets very noisy at night with loud music like a club you cannot sleep.the area is not a good environment at night especially with kids you cannot walk around with kids at night.