「I reserved a room for this hotel through another traveling app and was supposed to pay upon arrival. Before I could even get there they charged my debit card and messed up my account. I was very unhappy and was told there was nothing that could be done about it. I will not be staying at this hotel again. The lady at the desk apologized and tried to help but couldn't do anything. No one even tried to contact me to work it out. Very disappointing.」
「I reserved a room for this hotel through another traveling app and was supposed to pay upon arrival. Before I could even get there they charged my debit card and messed up my account. I was very unhappy and was told there was nothing that could be done about it. I will not be staying at this hotel again. The lady at the desk apologized and tried to help but couldn't do anything. No one even tried to contact me to work it out. Very disappointing.」
Donna