Mercure Hotel Hagen

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Luxury
4.0 star property
8.4

Very good

Upscale hotel near Stadthalle Hagen

Located close to Elbershallen and Osthaus Museum Hagen, Mercure Hotel Hagen provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a Thai massage at the onsite spa. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Gym
The current price is ￥12,549
￥13,427 total
includes taxes & fees
Oct 4 - Oct 5

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(18 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk with a lamp, a coffee maker, and a minibar.

Superior Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

A double bed with white linens, a wooden headboard, a bedside table, a lamp, and a painting on the wall.

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

A hotel room with a large bed, a desk, a chair, a mirror, and a window with curtains.

Standard Room, 1 Twin Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Located in Emst, a neighborhood in Hagen, Mercure Hotel Hagen is in the entertainment district and near a train station. Osthaus Museum Hagen and Theater Hagen are cultural highlights, while Hohenlimburg Castle is a notable landmark. Looking to enjoy an event or a game while in town? See what's going on at Signal Iduna Park. Enjoy the great outdoors with hunting, hiking/biking trails, and cave exploring, or hop on a bike rental nearby and explore all the area has to offer. Visit our Hagen travel guide
Map
58093, NW, Hagen, Wasserloses Tal 4

What's nearby

  • Stadthalle Hagen
    1 min walk - 0.2 km
  • Elbershallen
    5 min walk - 0.4 km
  • Osthaus Museum Hagen
    13 min walk - 1.2 km
  • Stadtgarten
    15 min walk - 1.3 km
  • Theater Hagen
    19 min walk - 1.6 km

Getting around

  • Hagen-Wehringhausen S-Bahn
    4 min drive
  • Hagen-Oberhagen Station
    9 min walk
  • Düsseldorf Intl. Airport (DUS)
    67 min drive

Restaurants

  • Pott Blümchen
    12 min walk
  • Pizzeria Capri
    18 min walk
  • BowlingRoom
    6 min walk
  • Kipos
    6 min walk
  • Artischocke
    6 min walk

About this property

Mercure Hotel Hagen

  • Upscale hotel near Stadthalle Hagen
  • Located close to Elbershallen and Osthaus Museum Hagen, Mercure Hotel Hagen provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a Thai massage at the onsite spa. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self parking (surcharge), and a vegetable garden
    • A front-desk safe, meeting rooms, and smoke-free premises
    • Luggage storage, a 24-hour front desk, and multilingual staff
  • Room features
  • All 146 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi.
  • Other amenities include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and tubs or showers
    • Flat-screen TVs with premium channels
    • Wardrobes/closets, travel cribs, and coffee/tea makers

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 9 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily
  • Thai massages
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 9.00 per night (in/out privileges)
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is Mercure Hotel Hagen pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Hotel Hagen?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Hagen on Oct 4, 2026 start from ￥12,549, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 9.00 per night. Limited spots are available.

What time is check-in at Mercure Hotel Hagen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Hotel Hagen?

Check-out is at noon.

Where is Mercure Hotel Hagen located?

Located in Emst, this spa hotel is within a 10-minute walk of Stadthalle Hagen and Elbershallen. Osthaus Museum Hagen and Theater Hagen are also within 1 mi (2 km). Hagen-Oberhagen Station is 9 minutes by foot and Hagen Central Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Hotel Hagen Reviews

8.4

Very Good

8.6

Cleanliness

7.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 238 out of 676 reviews
Rating 8 - Good. 324 out of 676 reviews
Rating 6 - Okay. 78 out of 676 reviews
Rating 4 - Poor. 26 out of 676 reviews
Rating 2 - Terrible. 10 out of 676 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good greating , ample parking, v goid breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Front desk staff is amazing and very accommodating. The breakfast buffet is very nice.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room, hot and healthy breakfast
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy basic hotel. Enough space and easy to arrive with a car.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, easy to walk everywhere, nice room. The room was a bit too warm even though the heater was not on.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Very comfortable room and great service. Fab breakfast
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This auto it’s very amazing and it’s very clean the staff in this hotel it’s very professional very good service and there was amazing their rooms it’s very clean and big and the restrooms. It’s also bigs and very clean. Everything has a new in this hotel.
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The room was so so so warm! No aircon, which we didn't notice during booking. 4 people in a small room on a warm summer night, was almost too much. Also the extra bed (for the kids - 8 and 10 years old), was very hard and uncomfortable. Otherwise the hotel was at a very nice location, close to a cool area with a lot of dining options. The hotel was clean and nice and the breakfast was good.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality/price ratio
Stayed 9 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay! Thanks!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
All great
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Unfortunately our small room was unbearably hot and facing a very busy and noisy street. Our stay in previous years was more pleasant.
Stayed 2 nights in Jun 2023
Verified review

6/10 Okay

Disliked: Cleanliness
Never stay again in this Mercure
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing top complain

Everything was fine
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The hotel is in a nice part of the city. I enjoyed the choice of breakfast items and eating outside on the terrace. The hotel was clean. The staff were friendly. There are renovations going on but not disruptive, noise wise. Just a little grumble about the foam chip pillow. The hotel was in walking distance of the downtown shopping area. There are also a choice of 3 buses from a stop just outside of the hotel. All 3 buses go to the main train station.
Stayed 5 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
F
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Beds are not good
Stayed 3 nights in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
I was charged extra fee of 8 euros per night despite off been a customer
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
This is a 4 Star hotel in Germany, but there are no Air condition in the rooms! We were 16 people and were very disappointed about this on a 4 Star hotel in Germany! Plus, since there are no Air condition in the room, we end up opening the windows and there were lots of noise from outside till 3AM in the morning due to people partying outside! This is very frustrating to see this in Germany! People are smoking right on the main entrance and don’t care that there are people walking into the hotel!
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Es war alles in allem eine gute Erfahrung!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
war alles super
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage. Personal so freundlich
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Da nur ein Lift funktioniert große Wartezeit
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2tes Mal hier gewesen und ich bin immer begeistert. Sehr sauber und gepflegt. Mitarbeiter sind nett. Der Bär ist toll und die Umgebung sind perfekt auch zum spazieren in Ruhe oder zur Kaffee in der Stadt zu laufen (10min) . einfach toll gewesen
Stayed 1 night in Apr 2026