Doolhofpark

We arrived early in the morning and were able to store our luggage before check in. We did have to pay city tax that wasn't included in the Expedia pre-paid price (just a heads up) but no deposit/ card hold like most American hotels. The hotel & room were exactly as pictured and met our needs. The breakfast was very good. The building is older and seems to be a few buildings joined together, so is not ADA friendly. There was a very small elevator to access our part of the building & once on our floor, to access our room, there were 2 steps up due to a level change. This wasn't a problem for us, just a consideration for other travelers. I had to take a star off for the stay and the cleanliness due to an issue with cigarette smoke coming into our room on multiple days. Unclear if it was coming from staff or other visitors. Unclear if the entire building is meant to be non-smoking, or if just our room was. When we called the front desk the first time we noticed it (and the worst time it happened), they suggested it was coming from the street but we were on the 4th floor & was most noticeable from the bathroom or innermost part of the building. Luckily it seemed to only happen in spurts during the middle of the day & it was warm enough that we could open the window to let the room air out. There were times the room felt stuffy and the temperature controls were completely unresponsive, so our only option was to open the window.

The staff was very attentive. The decor and vibe was fantastic. We loved the proximity to the Anne Frank museum as well as to the 9 street shops, The breakfast was great and even included Champagne if you desire!

Service slow.Breakfast cold .Staff pleasant but no visible supervisor.