"It took awhile to even be let inside the door. I get to my room downstairs that did not look anything like the pictures posted and then other ladies having the same problem getting in start banging on my window to let them in the front door for a good 15 mins because the employees weren’t letting them in. Also there is no front desk area and they don’t respond quickly to messages if they even respond at all. I would not stay there again."
"whole hotel was spotless and well maintained Aircon was lovely and cold and staff were friendly and helpful. Swimming pool was great as were sauna and steam room. Only a ten minute train journey in to the city and also trams running every 7 minutes. well located off the motorway too perfect hotel for exploring Edinburgh but not being right in the centre of everything."