4/10 (不満)
Bridget B.
2025 年 12 月 29 日
I have contacted customer service about my stay. Unfortunately the property was not located where the VRBO listing indicated. I don’t know if this was a VRBO error or the property owner. I performed a VRBO search for Leesburg, Virginia- this property was listed as 6.1 miles from Leesburg, VA. That is not accurate- at least not driving. I would not have booked this property if I had known the mileage from Leesbrg wasn’t accurate. I had meetings and events in and around Leesburg and due to a medical condition could not attend the events due to the extreme distance the property was from Leesburg. The property may be nice for some other stay, but it wasn’t appropriate for my needs due to this distance issue. I have the screen capture from my VRBO search - I happened to save it to show to my husband before we booked - it shows the 6 miles to Leesburg. This property should not have returned as a result for my Leesburg search. Leesburg is a 45-55 minute drive from this property. There were meetings and events I was supposed to attend that I could not due to this property location. My husband had to attend events without me because I could not do the travel required and attend meetings, events, eat, etc. due to my medical condition. It was a terrible experience. We were supposed to be doing work and some relaxing…wasn’t great on either front. The house is in need of a pest service and treatments. Many insects were inside the house during our stay and evidence of pests around. My home
Bridget B.
2025 年 12 月に 5 泊滞在