The property is situated in a very nice and calm surrounding. But the owner or the staff could not take advantage of the location. The following are our observations:
a. very poorly maintained, investment for maintenance is very very less
b. pictures posted on website are photo-shoped, digitally manipulated and they do not reflect the reality
c. standards of cleanliness is very low, rooms, beds, furnishings literally stink horribly, windows are never cleaned from outside
d. room service is very poor, no co-ordination among staff
e. billing for food and extra facilities was not transparent
f. plumbing and electricity systems are very primitive
The cost of rooms and the facilities have huge mismatch
DrRajat
2019 年 7 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 12 月 28 日
良かった点 : スタッフとサービス、客室の快適度
food was good. variations not there. good hotel stayed in super deluxe. manager was really helpful.
宿泊されたお客様
2018 年 12 月に 1 泊滞在
2/10 (非常に不満)
D K、Kolkata
2018 年 2 月 27 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Availability of Food & Bills
The following are the problems in the hotel :
1. Menu card is available but no food is available as per Menu card.
2. The hotel Manager is too rude and he needs to be sacked. He tell lies about food availability to ensure that whatever he wants to sell that is bought by the Customer.
3. The printed food bills are completely illegible. You have to sit near his computer to check the food bills.
4. Bed sheets and pillow covers are not changed daily though room rent is charged for every day.
5. Room & bathrooms are full of insects & mosquitoes.