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InterContinental Dhaka by IHG

5.0 star property
Luxury hotel with 5 restaurants connected to the convention center in Dhaka

Choose dates to view prices

Photo gallery for InterContinental Dhaka by IHG

Interior
Lobby
Outdoor pool
Exterior
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Spa
  • 24/7 front desk
The current price is ￥13,100
￥17,144 total
includes taxes & fees
Aug 23 - Aug 24

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Room, 1 King Bed, Smoking, Business Lounge Access

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Smoking, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Twin Bed, Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Presidential Suite, 1 Twin Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 148 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Room, 2 Twin Beds, Smoking, Business Lounge Access

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Twin Beds, Smoking, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Business Lounge Access

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

1 bedroom, premium bedding, down comforters, in-room safe

Classic Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 73 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Twin Bed

1 bedroom, premium bedding, down comforters, in-room safe

Presidential Suite, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 148 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 75 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Classic Room, 2 Twin Beds, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, in-room safe

Classic Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Business Lounge Access

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Twin Beds, Business Lounge Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds
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About the neighborhood

Map
1000, Dhaka, Dhaka, 1 Minto Road

What's nearby

  • University of Dhaka - 7 min walk - 0.6 km
  • Bashundhara City Mall - 16 min walk - 1.4 km
  • Baily Road - 1 min drive - 0.4 km
  • New Market - 3 min drive - 1.9 km
  • Square Hospital Limited - 3 min drive - 3.3 km

Getting around

  • Airport Railway Station - 58 min drive
  • Shahjalal Intl. Airport (DAC) - 59 min drive

Restaurants

  • ‪KFC - ‬15 min walk
  • ‪Sakura - Restaurant & Bar - ‬3 min walk
  • ‪Barista Lavazza - ‬15 min walk
  • ‪Sevenhill Restaurant - ‬13 min walk
  • ‪KFC - ‬12 min walk

About this property

InterContinental Dhaka by IHG

Luxury hotel connected to the convention center
Consider a stay at InterContinental Dhaka by IHG and take advantage of a poolside bar, a free daily manager's reception, and an art gallery on site. Indulge in a massage, aromatherapy, and reflexology at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as designer stores on site and a coffee shop/cafe.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, massage treatment rooms, and multilingual staff
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 226 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Highchairs and free infant beds
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with separate tubs/showers and free toiletries
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Arabic, English, French, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 to 35 for adults and USD 25 to 35 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Aquadeck
  • Cafe Social
  • Elements Global Dining
  • Opus Lounge and Bar
  • The Amber Room

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Conference center (21,000 square feet of space)

Outdoors

  • Garden
  • In a state park

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Hand-held showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 32.77 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 to 35 for adults, and USD 25 to 35 for children
  • Airport shuttle fee: USD 38.81 per person (one-way)
  • Rollaway bed fee: USD 32.77 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - Dhaka Division
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

InterContinental Dhaka Hotel
InterContinental Dhaka
InterContinental Dhaka by IHG Hotel
InterContinental Dhaka by IHG Dhaka
InterContinental Dhaka an IHG Hotel
InterContinental Dhaka by IHG Hotel Dhaka

Frequently asked questions

Does InterContinental Dhaka by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at InterContinental Dhaka by IHG?

As of Aug 18, 2025, prices found for a 1-night stay for 2 adults at InterContinental Dhaka by IHG on Aug 23, 2025 start from ￥13,100, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Dhaka by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at InterContinental Dhaka by IHG?

Self parking is free at this property.

What time is check-in at InterContinental Dhaka by IHG?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at InterContinental Dhaka by IHG?

Check-out is at noon.

Does InterContinental Dhaka by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 38.81 per person applies.

Where is InterContinental Dhaka by IHG located?

Located in the heart of Dhaka, this luxury hotel is within a 10-minute walk of Ramna Park, Baily Road, and Bangladesh National Museum. University of Dhaka and Suhrawardy Udyan are also within 15 minutes.

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InterContinental Dhaka by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 109 out of 128 reviews
Rating 8 - Good. 12 out of 128 reviews
Rating 6 - Okay. 3 out of 128 reviews
Rating 4 - Poor. 2 out of 128 reviews
Rating 2 - Terrible. 2 out of 128 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gazi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in the heart of Dhaka.
Stayed 1 night in Dec 2024

10/10 Excellent

MD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and polite
Stayed 6 nights in May 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hospitality. Highly recommended .
Stayed 2 nights in Dec 2024

10/10 Excellent

Ali Al Mahbub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very compact, convenient, tidy and nice :)
Stayed 2 nights in Dec 2024

8/10 Good

Yasmeen S.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staffs were very friendly. Dipti, she always had a smile on her face. She always provided what we needed. Wishing her all the best.
Stayed 12 nights in Jan 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff and room
Stayed 1 night in Jun 2023

8/10 Good

MOMINUDDIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Person in charge should only be allowed to respond to the guests.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Staff!

Incredible hospitality and service at this hotel. The absolute best I have experienced anywhere around the world.
Stayed 1 night in Jan 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was very nice, room was clean and spacious.
Stayed 3 nights in Feb 2023

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and hotel. I decided to stay at this property after staying at others in the past. The Intercontinental is by far the nicest in Dhaka, with excellent service and different food options. I also used the spa, gym, and pool which I also found to be excellent.
Stayed 5 nights in Jun 2024

10/10 Excellent

Kaito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If pool is more big, more good.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing, newly renovated hotel!

Amazing, newly renovated hotel. Very high, five-star standard - highly recommend!
Stayed 1 night in Jan 2019

10/10 Excellent

Kawsar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing !
Stayed 1 night in Nov 2023

10/10 Excellent

daniel woodbury

Liked: Cleanliness, staff & service, property conditions & facilities
great service from all departments
Stayed 7 nights in Jan 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and smiling. Dosa for breakfast was amazing and delicious The security service lady at the front door was very cute! If I have a chance to go to Dhaka again, I will definitely stay at this hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience for my parents. They enjoyed it. They spoke highly of customer service.
Stayed 3 nights in Sep 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Hotel ! Excellent dining, clean, safe and comfortable. What really sets it apart, however, is the staff ! So attentive and going the extra mile to make sure you are cared for. Special thanks to the Breakfast Buffet Staff, Tanjina Afroj of the Cleaning Staff, The Front Desk Staff, and General Manager Alfred Gain. You are to be commended for creating a wonderful guest experience, Thank you !

10/10 Excellent

Thufiqur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room . Staff very attentive. I would appreciated a gift shop, and convenience items available on hotel grounds. Food was not as good as I Desserts were the best— and the breakfast eggs.
Stayed 4 nights in Feb 2023

8/10 Good

Jongha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommandable hotel

Room was very noisy from outside ! There are 2 restaurants among 4 offering exactly same menu. There is nothing around the hotel
Stayed 5 nights in May 2024

10/10 Excellent

Md Farhad

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good. Like it.
Stayed 5 nights in Jun 2023

6/10 Okay

Verified traveler

Liked: Cleanliness

So so

clean room is OK but others are not good - air conditioner, shower room, restaurant.
Stayed 5 nights in May 2024

10/10 Excellent

MD AMINUL

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Loved staying at Intercontinental hotel. The best thing about this hotel are the employees. They are genuinely nice, warm, welcoming & very helpful. From my first contact with the hotel personnel through Expedia to the last employee who helped to load my luggage the day I left the hotel, every single person was wonderful. The breakfast buffet was expectional, the room service food was wonderful, though pricy. The room and hotel was neat, clean and very well organized. The hotel was better than a lot of hotels I have stayed at in Canada & USA. One thing I did not like was the price for the shuttle service from airport, which was very expensive compared to Canada & USA, where it is usually free or costs much less regardless of whether they are 3 star, 4 star or higher. I will definitely stay at this hotel again if I go back to Bangladesh because of the exceptional staff & the quality of service I have received.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anannya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at Intercontinental hotel. I made multiple reservations for my family & relatives. Everyone loved staying at the hotel. The hotel representative at the airport helped one of us with getting visitor visa when the immigration agent was being difficult, which I appreciated very much. Another reason to stay at this hotel if you are visiting Bangladesh. The hotel personnel who helped me with the reservation through Expedia, went above & beyond to make our arrival smooth & our family reunion special. We were very touched & happy. The best thing about this hotel are the employees. They are genuinely nice, warm, welcoming & very helpful. From my first contact with the hotel personnel through Expedia to the last employee who helped to load my luggage the day I left the hotel, every single person was wonderful. The breakfast buffet was expectional, the room service food was wonderful, though pricy. The room and hotel was neat, clean and very well organized. The hotel was better than a lot of hotels I have stayed at in Canada & USA. One thing I did not like was the price for the shuttle service from airport, which was very expensive compared to Canada & USA, where it is usually free or costs much less regardless of whether they are 4 star or higher. I will definitely stay at this hotel again if I go back to Bangladesh because of the exceptional staff & the quality of service I received.
Stayed 4 nights in Jul 2024

4/10 Poor

wonhwa

Disliked: Staff & service
SPEECHLESS is the only word i have left in my vocabulary to describe this so called 5 star Intercontinental hotel If a 5 star hotel is considered based on how rude the staff is calling me at 12midnight and asking if everything is all in place?( i guess the staff who called me went to work to the wrong intercontinental hotel.. maybe he was supposed to go Intercontinental U.S. but went to intercontinental Bangladesh ) You can hear loud noises in the hallway.( i should not deacribe the noise I heard.... just put it this way this noise i heard is not good for children, you can hear this kind of noise in a motel or love hotel ) Not only this noise was annoying but the music level next room was unbelievable, i needed to take 2 sleeping pills, cover my ears with ear plugs. Well i guess the first noise i mentioned above is much more soothing than the second noise i described.
Stayed 1 night in Dec 2023