This hotel is not a five-star property. It does not look as glorious in person as it does in the pictures. The room was marginally clean. The staff are useless. At the price point, they should provide breakfast for free, but they are content to nickel and dime you for everything. I ordered room service, and I’m pretty sure the slop they brought me was from the buffet. I couldn’t manage to eat it. Nothing about the property was inviting. And to make matters worse, I was in a room that overlooked the hotel’s hvac. They should sharply discount such rooms because there is nothing pleasant about being in the mountains and overlooking industrial equipment. The wifi sucks. This wouldn’t be as much of a problem if the property was actually a pleasant place to relax. Unfortunately it is not. The experience was so horrible that I checked out after one day even though I paid for three nights. Oh, and the towels are threadbare.
Jenice
2024 年 2 月に 3 泊滞在
10/10 (非常に良い)
Sharon
2024 年 2 月 7 日
Sharon
2024 年 1 月に 2 泊滞在
4/10 (不満)
????
2024 年 1 月 19 日
????
2024 年 1 月に 4 泊滞在
8/10 (良い)
Christine
グループ旅行
2024 年 1 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great views from very comfortable rooms.
Buffet food was good as was afternoon tea and snacks on roof terrace.Dining staff excellent and eager to help.
Thank you.
Christine
2024 年 1 月に 4 泊滞在
8/10 (良い)
Rohit
家族旅行
2024 年 1 月 4 日
良かった点 : 清潔度、設備とサービス
Great views, good spa, helpful staff. The hot water pressure was erratic.
Rohit
2023 年 12 月に 4 泊滞在
6/10 (普通)
Mara
2024 年 1 月 4 日
良かった点 : 清潔度、スタッフとサービス
Mara
2024 年 1 月に 1 泊滞在
8/10 (良い)
Emily
2023 年 12 月 21 日
Emily
2023 年 12 月に 2 泊滞在
10/10 (非常に良い)
Abdul
家族旅行
2023 年 10 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Please add correct contact details on Expedia. Instructions on Expedia and what property expects wasn’t the same. Expedia had card details and said payment at property . Property contacted us a week before booking date and said of full payment not made immediately, booking will be cancelled . Payment mode was most inconvenient as the QR code provided didn’t allow full payment. Unnecessarily stressful to sort. Please provide all information as per property policy when booking confirmation is sent.