6/10 (普通)
David
2025 年 8 月 17 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
When we first arrived to check in at the front desk, staff were not welcoming. A staff member who checked us in barely made eye contact, responded with YEP when we said thank you quite a few times after asking questions. No directions were provided as to where anything in the hotel was. Ie. elevators, restaurants, pool.
We arrived at the room it was nice, very clean, housekeeping was accommodating, but there was a fake fingernail in the one of the sides of the bed. My son actually noticed this first when climbing in the bed. After the room was cleaned the next morning- the fake fingernail was still there.
Breakfast restaurant was over priced. Ex. 8.00 for a
cup of tea.
The pool and hot tub were a nice addition, once we found it!
Overall the hotel is beautiful with rich history. It would have been great to have been welcomed more appropriately, coming from Canada. It certainly left a bad impression on our part.
David
2025 年 8 月に 2 泊滞在