Alex at the front desk was welcoming, friendly and incredibly helpful when we checked in.
Sandi
2024 年 6 月に 1 泊滞在
6/10 (普通)
Darla
家族旅行
2024 年 6 月 16 日
良かった点 : スタッフとサービス、設備とサービス
The breakfast was good. The pool was good. The bathroom and sink area was pretty dark. The beds were good The bathroom door stuck and the room door was hard to pull open and push closed. A lot of the outlets didnt work. The blinds were broken
Darla
2024 年 6 月に 2 泊滞在
6/10 (普通)
Domingo
2024 年 6 月 9 日
Domingo
2024 年 6 月に 3 泊滞在
2/10 (非常に不満)
Jason
家族旅行
2024 年 6 月 8 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No warning of renovations being done, hotel was dirty and in shambles. We had to get room switched the day of arrival due to dirty room and patch work being done on the door frame, no knob on a/c. New room had full beds paid for queen beds. New room had old dirt from lack of cleaning……dragged wet towel to clean up dirt from floor …..Ice machine went down and after waiting for two hours and had to go purchase my own ice……should have never been charged for room but that’s how it goes…..won’t ever be back
Jason
2024 年 6 月に 2 泊滞在
6/10 (普通)
Michele
家族旅行
2024 年 6 月 8 日
良かった点 : スタッフとサービス
Not the cleanest hotel but fine for one night. The coffee machine in our room didn’t work. The breakfast was very good!
Michele
2024 年 6 月に 1 泊滞在
6/10 (普通)
Peni、Lake Forest
家族旅行
2024 年 6 月 7 日
Didn't get to stay at property due to medical emergency and was told by Expedia that property denied refund or credit for future use
Peni
2024 年 5 月に 2 泊滞在
8/10 (良い)
Kristin
小さなお子様連れの家族旅行
2024 年 5 月 27 日
When we checked in we were told that the pool was closed for maintenance. Normally we wouldn't care, but we specifically booked a hotel with a pool for our 2 kids. They were so gracious and kind and offered to cancel our booking free of charge and called over to the hotel next door and got us a room there. So, although we did not end up staying at the Comfort Inn, I would recommend as their staff was friendly, accommodating and courteous and I would definitely give them a try next time we are in town.
Kristin
2024 年 5 月に 1 泊滞在
4/10 (不満)
Shawn
家族旅行
2024 年 5 月 26 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pool and hot tub closed. Elevator did not work. Construction everywhere. Rooms very dated.
We booked here specifically for the pool and hot tub but for it to be closed on our arrival really sucked.
When we spoke to a front desk employee regarding the pool issue, we were spoken too very rudely. She claimed that notifications were sent out via email, which we did not recieve and we were basically told if you dont like it u can cancel you reservation and go somewhere else.