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"Great location in central Arras. Our room was on the 2nd floor but we could only take the lift to the first floor and then had to walk up a flight of stairs. The room was very comfortable however we were surprised that we had to request for the room to be cleaned on a day to day basis, so if we didn’t ask the bin was not emptied and coffee and tea were not replenished. This is not the level of service that we would expect from a hotel claiming to be 4star. We had pre booked parking which was fine for the first 3 nights but on the fourth night all spaces were filled. Luckily they were able to squeeze us on to a paved area. Breakfast was adequate but a limited choice."

"Very quaint hotel on a property over five hundred years old cantered in Arras central square. The room we had lots of character with exposed timbers. The buffet breakfast was a good deal- all you can eat for 13 euros. There are many restaurants and cafes nearby."

"Breakfast okay. Hard to find underground parking also hotel entrance Room seemed very dark and small, cleaning good but could have been better. I wouldn’t stay again, hotel showing its age not the staff"

"Great value hotel. Excellent staff where nothing is too much trouble. Room functional and comfortable. Great grounds. Only issue we had was evening meal did not come up to scratch. Excellent breakfast."

"Really nice basic level of hotel. Good breakfast for a reasonable price. Free parking. Friendly helpful staff."

"Great location"

"The hotel overall was very good, and the staff were extremely kind, helpful, and professional. The breakfast was also excellent with a good variety of options. However, the carpet in the room had a very strong smell of dampness and mould, and it felt quite dirty because of the humidity. This was the only negative point during our stay. Apart from that, everything else was very good."

"Plenty to eat at breakfast. Great bar and a terrific barman (Eric) "

"hebergement propre bien situe conforme a la descriptionseul petit bémol lit 140 un peu bruyant quand on bouge mais bon matelas"