オンタリオのスパのあるリゾート & ホテル

「This hotel is very poorly managed. We had several issues (which can happen) but it took days for them to be resolved to the point where we had to get angry! When your on vacation it should not be this way - let the staff know about the problem and then give them 24 hrs to deal with the situation - it took us 4days or repeatedly asking for a solution. The staff at the front don't greet you when you come or go. You can not use the amenities unless you oay$100 each for 2 hrs.」

「Everything was fantastic! But when we got to our room, they forgot to give us shampoo, soap, etc. so we had to call down to front desk. We also weren’t told that it was preferred to book dining reservations, so our first night, the staff were caught off guard as they weren’t expecting us.」

「夜中の0時までホールでパーティーがあっていて、その音楽とわいわいがやがやする声がうるさくて眠れなかった。このホテルではよく結婚式が行われているようで、ゆっくり休みたい人には適さないホテルだと思う。」

「こじんまりとしている分、とてもフレンドリーでした。」

「Pool was the only reason we booked and it was “closed for maintenance”.」