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"Fantastic front staff especially Embre, rooms need some TLC, spa visit great"

"Clean room and toilet. Surrounding vicinity also clean. Great fresh homemade breakfast, and the staff are very hospitable and generous! ❤️ "

"Our early March 3 night stay was peaceful and included one snowy overnight. A fantastic luxurious 5 star stay, with incredible inspiring views ! Front desk staff manager, Razul, was extremely helpful with excellent service & travel advice. I'd definitely recommend this hotel, with its free daily Turkish breakfast, free parking, excellent location!"

"Özellikle kahvaltısına bayıldım. Çalışanlar çok ilgili ve yardımseverler. Otelin yeri her yere yürüme mesafesinde. Otelin içinde, sadece konaklayanların görebileceği bir avlusu var ki hem huzurla oturabilirsiniz, hem de sakin bir şekilde Kapadokya’nın tadını çıkarabilirsiniz. "

"This hotel is a 10 Star in our opinion! A Must for any age traveler! The property is so charming and inviting. The staff is so welcoming, knowledgeable and knows the area so well! We are just in awe! We stayed three nights and wanted to stay for a month. The rooms are so cozy and roomy, the restaurant was next to our room and so convenient. The food was delicious and the rooftop bar was magnificent. The Poem coffee shop was something I looked forward to a couple of times a day. Always the perfect latte with a cookie and a Rumi poem. And the spa, oh my, a lovely spa and the treatments were fabulous. Bring a suit for a lovely sauna and swim with hot tub. You never have to leave this little piece of heaven! They have everything you need here! "

"We stayed in the middle of February. It was a Gorgeous hotel. Friendly staff, clean rooms, multiple restaurants & in the heart of town. Couldn’t ask for more! We had a photoshoot in one of the lobby rooms because it was so beautiful. There’s a rock castle directly across the street. If we find ourselves here in the summertime, we’d definitely choose this place again. The Crowne Suite we stayed in kept a moderate temperature (barely needed the heater) and the bathroom floors downstairs were HEATED! They thought of everything! LOVED IT!!"

"The rooms Lobby restaurant bar basically every part of the hotel was absolutely amazing and very clean I’ve stayed probably in about 250-260 hotels around the world and I must say was one of the best hotel experiences I have ever encountered absolutely WoW a must stay "

"Hotel location is not good in sense of view but it is very practical as starting point for visiting Capadoccia. Parking is available, size good. Reception is efficient & flexible, superior room (2042) was good in terms of size, cleanless, but amenitiess are ruther basic. Towels, bedding are excellent. Breakfast was great untill 16th of Nov. when majority of guests left which affected breakfast veriety and spa funcionality. I eould specially point out chef during breakfast which gladly prepared excellent eggs for us the way we expected up to last day. Weak point is room house keeping which 3 days out of 9 forgott to clean our room ( sign for room cleaning is well made and visible but...). SPA personel is horendeus, terrible in every sence, far far bellow hotel standard ( up to point that 2 "girls" just being "pritty" explained that you can get 1 towel/per person/per day because they don't have towels and that is thrir policy, laughing at our face). First time in my 40+ year of travelling I was insulted this way, such arogance and attitude. Also last 3 days they swiched of finish sauna, stopped heating pool and pool was "rented" yo school kids lessonss so it was not possible to use it. Bit dissapointing."

"Exeptional service from all the staff "