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"Room is look to old"

"Very convenient location, everything is close by. Staff was excellent, great service and breakfast but only issue we had was with air conditioning, we had to ask twice to fix the cooling in four nights stay. "

"Some items fresh but cheese, bakery, old leftover"

"excellent staff and service"

"Great customer service"

"No hot water"

"We stayed here for one night after several years and glad to see they maintained the cleanliness and amenities. Staff was very helpful and friendly. The room size for double room was much smaller as compared to last time as I thought it will be fractionally smaller than last when we booked bigger room and we could have done the same by paying only dew $s extra. If I knew it would be that much smaller in size. However comfort wise not much difference. Breakfast was also average this time."

"We just stayed one night while doing shopping in Lahore, Check in experience was bit too much formal, lucky we had all the required documents. I will rate this hotel a 4 star not really 5 star. Breakfast was wonderful and had a big selection of traditional and intercontinental food. Staff at breakfast even catered the personalised requests which was great. Overall this was quite pricy for price to comparable hotels in Lahore. I booked in rush without seeing the price coming was in US dollars not in Australian dollars. Overall great service and reasonable cleaning."

"Nice hotel in a good location. Staff is very helpful and courteous. They gave a a late check out as well. However, some areas, including toilets needs more maintenance and upgrade."