ハルキウ州 ホテル

「素晴らしい施設、豪華なホテル。 でも、下着を洗濯したいと伝えたらホテルで洗えるからと言われ頼んだら、4600円も取られました。 受付スタッフ以外は英語が話せないし、 正直、良いサービスとは言えません。」

「Perfect stay and will choose this hotel the next time I’m in town. Thank You. 」

「This hotel is absolutely tremendous and very much our “go to” when in Kharkiv. The staff are friendly and helpful, and the rooms are always top notch. They do an excellent job in the circumstances of the full-scale war. 」

「Excellent location. Nice comfortable room (#19). However the beds are really low height. Kind of strange, but comfortable. Recommended overall. 」

「Even with covid time place is busy. Good breakfast. Lacking purifiers and unity covid gels....」

「Lot of confusion with stuff : room was not ready and they could not find reservation, gave me different room. After moved me to an other room . Check out was terrible! They tried to charge me twice for the breakfast…Just to much hustle there , not good computerized! 」

「Professional stuff made stay pleasant and comfortable. 」

「Checkinde kredi kartî calsmadı, merkeze uzak, calsanlar ingilizce bilmiyor, şarj cihazım otelde unttum arayıp iade etmediler, oda temizligi 4 gunde 1 sefer yapıldı.otel karanlk ..kesjnlikle tavsiye etmem」

「プレゼントや、タクシーの送迎、テニスコートの手配などいろいろな客の問題にも一生懸命答えていただいた。」

「Cute studio in kharkov main street. Has everything u need for few days stay. Nice comunication through google translator. Not for older people, 5th floor no elevelator.」

「Séjour pendant Covid-19 en Décembre. Points négatifs: Changements de préstations dûs au Covid pas indiqué sur site: Absence buffet petit-déjeuner, minibar. Pas de transfert aéroport- hotel. Chauffage insuffisant par température extérieure sous 0 dégrées. Quelques faux déclanchements alarme incendie. Les changements de préstations due au Covid devrait être indiquées sur le site, comme ca dure depuis un moment. Points positifs: Personnel aimable, serviable, parlant anglais, très bonne cuisine,...

「Great service, very welcome. Excellent location. Superb value Negative, the bathroom could do with a bit of modernising」

「They gave away my reserved room. 」