ハートフォードシャーの高級ホテル

「Not cheap but worth it」

「The staff in the restaurant were very unhelpful and a tad miserable. They made no effort. The breakfast food was ok but nothing more. I couldn’t locate gluten free bread options nor could I find a member of staff to help. I had to ask for cutlery when I chose what food I could. The service was unimpressive. However, I attended a wedding the day before and the food was very good indeed - gf was catered for brilliantly which I why I have given it a 3 star rating.」

「落ち着いた環境で良いホテルです。車がないと移動は難しいです。」

「The hotel is located at a convenient place for my business. Had dinner at the puband quality of the food was good.」

「On arrival they told me we couldn't dine there that night. I pointed out that I didn't travel hours to a remote hotel just to sleep there. I asked to see the manager and was about to demand a refund when they decided I could be squeezed in. This was at 3 PM not last minute (dinner was set for 7.30 pm), The receptionist was initially unhelpful and initially said we could eat in the bar. She also claimed the menu was the same (it was not). A terrible first impression and I was tempted to just...

「フロントデスクのスタッフの方々が地域の案内やタクシーのアレンジなどを大変適切に且つ親切に行ってくださったお陰で、滞在期間中の移動や食事等を快適に行うことができました。」

「lovely little find. Room was lovely, beautifully decorated. Fridge and aircon which are invaluable when travelling with work. Room was a little small, the others looked larger so would book one of these next time. Only improvement would be remove the shower curtains and replace with glass, no one likes a shower curtain!!」