エヒャンゼーニ ホテル

「The house phones did not work had to walk to reception to complain multiple times. Terrible value for money Buffer was not open Hole in curtain Housekeeping took our towels and never came back with clean ones til i complained at 4 pm Raging party going on loud shouting」

「Your response is unacceptable. The Royal Hotel was closed for refurbishment at the time of my booking — a fact that should have been known to Hotels.com before confirming any reservations. It is embarrassing that such a booking was confirmed in the first place, and the stress caused is entirely due to your company’s failure to ensure the property was operational. I will be taking this matter up with my travel insurance provider and expect Hotels.com to review its internal processes to prevent...

「Kruger park was only about 20 minutes away by drive. All of the staff were wonderful. So friendly. Whatever you wanted, they would get for you. I couldn’t single out one staff member because they were all perfect. The suites are gorgeous and spotless with a wonderful view of the Sabe River. The food was excellent and so plentiful. I couldn’t think of a better place to stay to get to Kruger and experience the game drives. The drivers were excellent and it was easy to see their love for...

「We stayed for five days and four nights, and were truly impressed by the hospitality of every staff member at the lodge. I traveled with my 7-year-old daughter, and many of the staff remembered her name, which made her feel so welcomed and happy. She had a wonderful time, and we were both extremely satisfied with our stay.」

「スタッフは非常に親切でフレンドリー 夕食のシステムがわからなくて　困ったがスタッフが親切に対応してくれました　みんなでバーベキューを囲む家庭的な雰囲気 ただネット環境はよくありませんでした」

「We saw a special that was advertised and after making the booking were told that the special was no longer on. For what we eventually paid, it was a rip off.! The first nights dinner was at the Boma. We asked for steak that was medium rare and received a well done steak after waiting at least 30 minutes for the dancing to finish. The steak was ordered before the dancing but not brought to the table.! The next nights dinner , we were given an Ala-Carte menu with prices.! We did not know if this...

「Lovly breakfest amd beautiful lodge」

「The property was really clean and had good amount of towel plates cutleey etc. the major issue we had was that the roof was leaking everywhere in most rooms. One of the beds was wet and we slept with water dripping next to us the enter night. When I raised it with the reception, there was no apology for the inconvenience but only stating that it was the thatched roof. If they know about the leaks, they should maintain the roof.」

「シャワーが屋外という奇天烈仕様以外はリゾートホテルらしくて良い。 部屋は非常に広いが、少し空間を持て余しているかも。」

「Excellent」

「Perfekter Aufenthalt」

「Exceptional is an understatement! All around 5 stars in every category! Food, service, amenities, spa, and staff all were TOP NOTCH! Memorable on so many levels!」

「Yes nice pool」

「Inoubliable et exceptionnel. Les photos Expedia sont très loin de la réalité. Highgrove House est un havre de paix, de sérénité et de confort dans une immense propriété entourée de d’avocatier et de macadamia. Tracy, Johlene, Ethel et tout le personnel se sont pliés en 4 pour satisfaire tous nos besoins concernant les moindres détails. Nous avons reçu la suite de luxe numéro 8, une villa avec une immense chambre dont le lit est un appel au sommeil réparateur et un salon confortable avec une...