What a shame that this great house is so poorly managed. I'll just list a few of the issues...One bedroom and bathroom had no power for 3 days, there was sand in several of the beds, the main outside grill hasn't been cleaned for years and is unusable, the other gas grill had no propane, food in the disposal resulting in gnats all over the main floor, the sliding door to the pool is off its tracks, the handle to the other access door falls off, several lights weren't working, lock to spiral staircase wasn't functional(not good with small kids), downstairs dryer doesn't dry, counters required an additional cleaning, etc...Sound like a great vacation? We also had no one great us at the house and show us how to use the alarm and no key to the work out room/ community pool. We finally got a key at 3pm on Thursday of a Sat to Sat stay. Again...a great house, but way too many issues and slow response times!!!