The club has someone at the desk 24 hours- when you check in, you are given a packet with codes for the condo door, gate, and passes. I was informed the day we went to the beach that when you book through VRBO you do NOT get beach service (no chairs and umbrella) so I had to pay out of pocket for this- total bummer- about $240
For the week- I’m the 1BR condo you are given 4 towels, 4 hand towels and 4 wash clothes- there is a linen exchange twice weekly (Tuesday’s and fridays) to get new lines… the desk can accommodate if needed sooner- washers and dryers are located on 4th and 6th floor ($2.50 a load to wash and $1.75 to dry) .. these machines too quarters and cards- again convenient…The condo itself was amazing… the air conditioning worked great, bathroom was standard but always had hot water, the beds and huge living room sofa were comfortable… I loved being on the first floor- easy and convenient- we will come back again… very family friendly establishment… it had the minimal silverware, pots and coffee maker-