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Sheraton West Des Moines Hotel

3.5 star property
Attentive staff creates a welcoming atmosphere at this hotel where guests can unwind by the indoor pool and benefit from express check-out and concierge services

Choose dates to view prices

Sheraton West Des Moines Hotel, near a metro station, combines comfort and practicality. Guests enjoy in-room WiFi, a bar, gym, and dry cleaning services. Previous visitors consistently praise the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is ￥16,077
￥18,005 total
includes taxes & fees
Jun 15 - Jun 16

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About this property

Sheraton West Des Moines Hotel

  • Hotel near Jordan Creek Town Center
  • You can look forward to dry cleaning/laundry services, a bar, and a gym at Sheraton West Des Moines Hotel. Stay connected with in-room WiFi (surcharge), with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a 24-hour business center and a restaurant.
  • Other perks include:
    • An indoor pool
    • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a bus station shuttle
    • Express check-out, express check-in, and luggage storage
    • A banquet hall, a porter/bellhop, and a water dispenser
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 285 rooms include comforts such as air conditioning and bathrobes, as well as perks like safes and WiFi.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with shower/tub combinations and free toiletries
    • 27-inch TVs with premium channels
    • On-request microwaves, coffee/tea makers, and daily housekeeping

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  • Breakfast included
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The price is ￥15,759
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14 per person
  • Fee for in-room wireless internet: USD 5.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per 24-hour period (rates may vary)
  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • An in-room microwave is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton West Des Moines Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sheraton West Des Moines Hotel?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Sheraton West Des Moines Hotel on Jun 15, 2026 start from ￥16,077, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton West Des Moines Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 10.00 per day.

What time is check-in at Sheraton West Des Moines Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton West Des Moines Hotel?

Check-out is at noon.

Where is Sheraton West Des Moines Hotel located?

Situated in the suburbs, this hotel is within 2 mi (3 km) of Clive Aquatic Center, Valley West Mall, and Mercy Medical Center West Lakes. UnityPoint Health - Methodist West Hospital and Greenbelt Trail are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

8.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 481 out of 1004 reviews
Rating 8 - Good. 255 out of 1004 reviews
Rating 6 - Okay. 146 out of 1004 reviews
Rating 4 - Poor. 80 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

Reviews

Verified

6/10 Okay

Elizabeth

Liked: Staff & service
This hotel is well loved but could use some updates. Great location. Great staff.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Tamera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the staff was great. Wait staff was amazing.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kelsie

Liked: Cleanliness, staff & service, amenities
Breakfast and bar were great. There are only 2 elevators
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Darron

Liked: Cleanliness, staff & service, amenities
The room was very clean and staff was nice and helpful.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kevin or Tracy

Liked: Cleanliness, staff & service
Clean rooms, friendly staff. All seemed to be happy and cheerful to be at work helping people enjoy their stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean. The staff that checked me into the hotel was very friendly and informative. The bed was the most comfortable hotel bed I have ever had! Thank you so much for the great accommodations during my business trip!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the bar and restaurant area!
Stayed 1 night in Sep 2025
Verified

8/10 Good

jaime

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean and tidy. The breakfast was room temperature and the front desk was playing a hard rock in the morning, not a very pleaseant excperience in the morning. Other and that pretty decent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.
Stayed 1 night in Dec 2025
Verified

8/10 Good

James

Liked: Amenities
The staff was very helpful and friendly.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean and comfortable
Stayed 1 night in May 2025
Verified

10/10 Excellent

breon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services from all front staff & housekeepers!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the falling water.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Marcell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel stay

We had an exceptional stay, room was clean
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always friendly, room clean, easy parking. We’d stay here again.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Valdemar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay with family
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
The West Des Moines Sheraton was an excellent hotel. The room was very clean, well kept, everything worked, and the staff was very friendly and helpful.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, will stay again

Great location, great hotel. Even with 100s of travel baseball kids running around, we couldnt hear them. Nice hotel. Staff was helpful
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great bartenders especially Heather. Room was clean and quiet.
Stayed 1 night in May 2025
Verified

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in and sooo quiet
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jennifer

Liked: Amenities, property conditions & facilities
I traveled with my son and his friends for a baseball tournament and we got connecting rooms which worked out great.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities
The construction in the area made it somewhat difficult to get there. However, once we arrived,,everything was great. Nice friendly staff made our stay a pleasure.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jennifer

Liked: Amenities, property conditions & facilities
We stayed at the Sheraton West Des Moines for a convention. Everything was convenient and close. All the staff were very nice.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Brian J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and amenities.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great staff!
Stayed 1 night in Jun 2024