2/10 (非常に不満)
H S
家族旅行
2019 年 11 月 23 日
気になった点 : スタッフとサービス、客室の快適度
I would not book my next holiday with you either
We Found there was no hot water at all
We kept complaining
The staff were ok but the owners are liars
We were also told there was a restaurant in the hotel but there was none the breakfast was made by contractors who were opposite the hotel it was very dirty place were they prepared the food
We ordered breakfast in the morning and we could not order continental breakfast
They said we can only order one item eg boiled eggs and cup of coffee or tea
We got eggs very cold and stale I think they were three days old and were not edible because they had gone black further more they didn’t give bread with
They would bring the egg about twenty minutes later bring tea which would be cold
Half an hour later next person food even that wasn’t fresh either
I would not even give them a for that service
The staff didn’t have uniform but were very dirty
H S
2019 年 11 月に 3 泊滞在