衛生基準

ザ ローディ - メンバー オブ ザ リーディング ホテルズ オブ ザ ワールドの口コミ

5 out of 5

口コミ

9.2

とても素晴らしい

評価 10 - 298 件の口コミ中 227 件が非常に良い" "
評価 8 - 298 件の口コミ中 41 件が良い" "
評価 6 - 298 件の口コミ中 19 件が普通" "
評価 4 - 298 件の口コミ中 2 件が不満" "
評価 2 - 298 件の口コミ中 9 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

9.2/10

設備とサービス

9.4/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

yukiko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Abhimanyu Lodhaからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 10 月に 3 泊滞在
EAM-The Lodhiからの返信 (投稿日 : 2020 年 5 月 1 日)
Dear Guest, Thank you for choosing to stay with us during your visit to the capital and for sharing your kind words of appreciation. It is a pleasure to know you had a great experience; a sense that we try to extend to each of our patrons through our distinctive offerings and warm service. We look forward to welcoming you back. Kindest Regards, Saurabh Khurana Executive Assistant Manager

10/10 (非常に良い)

ATUSHI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ニューデリーの高級ホテル
ニューデリー市内でビジネス目的で泊まりましたが、リゾートホテルの感覚。従業員のサービスもレベルが高く満足。部屋も広く仕事用にパソコンを広げるスペースもあり便利。 唯一の難点は近所にお店やレストランがないので、外に買い物や食事をする場合車を使わなければならない。
EAM-The Lodhiからの返信 (投稿日 : 2020 年 5 月 1 日)
Dear Guest, Thank you for choosing to stay with us during your visit to the capital and for sharing your kind words of appreciation. It is a pleasure to know you had a great experience; a sense that we try to extend to each of our patrons through our distinctive offerings and warm service. We look forward to welcoming you back. Kindest Regards, Saurabh Khurana Executive Assistant Manager

8/10 (良い)

ryo、東京

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
品位を感じる建築的に優れたホテル
パブリックスペースが充実 プール・ジム・スパ・テニスコート等 格調を感じるホテルでした 又各客室には吹抜けの外部に面したプライベートプールも付属し クロセットスペースもゆったりとして 使い勝手や空間としても十分配慮されていました 一方サービスは若干足りない部分が感じられ タクシーの配車等またレストランでのオーダーに対しても非常に時間がかかっており何回か確認が必要であった 総合的には満足のいくホテルであったと思います
2018 年 3 月に 2 泊滞在
EAM-The Lodhiからの返信 (投稿日 : 2020 年 5 月 1 日)
Dear Guest, Thank you for your feedback. We regret that we were unable to provide you an entirely flawless stay. Please accept our sincere apologies for the inconvenience caused. We value your observations, and assure you that we are continually working on addressing any shortcomings to ensure we strive for higher levels of satisfaction and improve what we do for you. We look forward to welcoming you back. Kindest Regards, Saurabh Khurana Executive Assistant Manager

8/10 (良い)

ying、tokyo

良かった点 : 清潔度、スタッフとサービス、客室の快適度
アップグレード最高!
部屋のアップグレードがあり、スイートでした。部屋がとても大きく、キッチンから洗濯機まであり、砂漠を旅していたので、サクッとスニーカーもできました。快適です。スタッフもとても笑顔が素敵で、なんでもすぐに柔軟に対応してくれて、インドの外の現実世界とは乖離です。 ただし、ペンキ剥がれがあったのでインテリアはすこし古くなってきたのかと思います。
2018 年 2 月に 1 泊滞在
EAM-The Lodhiからの返信 (投稿日 : 2020 年 5 月 2 日)
Dear Guest, Thank you for choosing to stay with us during your visit to the capital and for sharing your kind words of appreciation. It is a pleasure to know you had a great experience; a sense that we try to extend to each of our patrons through our distinctive offerings and warm service. We look forward to welcoming you back. Kindest Regards, Saurabh Khurana Executive Assistant Manager

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
全体的には素敵なホテルですが、証明がうすぐらいせいかわかりずらいけど、、掃除などは行き届いてなく廊下などはちょっと汚い気がします、
2017 年 10 月に 4 泊滞在
EAM-The Lodhiからの返信 (投稿日 : 2020 年 5 月 2 日)
Dear Guest, Thank you for your review. While it is a pleasure to know you liked our service and facilities, we regret that we could not offer you an entirely flawless experience. Please accept our sincere apologies. We value your observations, and assure you that we are continually working on addressing any shortcomings to ensure we strive for higher levels of satisfaction and improve what we do for you. We look forward to welcoming you back. Kindest Regards, Saurabh Khurana Executive Assistant Manager

10/10 (非常に良い)

Kzaumasa、Tokyo, Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Valuable stay
We are staying The Lodhi, located in the center of chaos New Delhi. Not only the room, facilities, restaurants, they arrange almost everything what we need. We asked for some Indian restaurant as late as 9pm, they arranged round-trip transportation, and booked a nice restaurant “Veda”. They also arranged a train ticket to Agra, that we could not book online becuase the web-site of Indian Rail is too confusing. They also upgraded our room to a suite with a swiming pool! They make our trip very simple and enjoyable.
2017 年 9 月に 6 泊滞在
EAM-The Lodhiからの返信 (投稿日 : 2020 年 5 月 2 日)
Dear Guest, Thank you ever so much for appreciating us as a unique, world class hotel. We go to great lengths to ensure The Lodhi hospitality is not only warm, efficient and discreet, but also caring and empathetic towards the dynamic needs of our guests. Such recognition from our patrons is the biggest reward for us. Our entire team looks forward to the pleasure of welcoming you back. Kindest Regards, Saurabh Khurana Executive Assistant Manager

6/10 (普通)

yuji、tokyo

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
この値段にしては
個人的な感想してはこの値段を払ってまでリピートはないです。 施設としてはものすごくいいともいます。サービスは気遣いは特に感じられず、淡々としている感じだと感じます。 スパは良かったです。ホテルのスパにしてはべらぼうに高いわけでもなく日本で受けるより若干安いくらいの値段ですし技術も高いと思います。食事もレストランを利用してなく、朝食だけですが、楽しみであった地元もビュッフェだと思いきや(下調べしなかった僕の不手際ですが)お勧めされたエッグベネディクト(これの何がおいしいのか理解できません)わざわざ海外で地元の料理を食べれないなんて行く意味が無いです。あとバスタブにシャワーがついてなくそこにシャンプーとかボディーソープがあってもどうやって洗ってながすんだ?って感じです。アメニティも備え付けのボトルに継ぎ足しなので収集家の僕としては残念。フロントも周りも小さいのでなんかホテル自体を楽しめる感じではないです。
EAM-The Lodhiからの返信 (投稿日 : 2020 年 5 月 2 日)
Dear Guest, Thank you for your review. While it is a nice to know you liked our hotel spa, we regret that we could not offer you an entirely flawless stay. Please accept our sincere apologies. We value your observations, and assure you that we are continually working on addressing any shortcomings to ensure we strive for higher levels of satisfaction and improve what we do for you. We look forward to welcoming you back. Kindest Regards, Saurabh Khurana Executive Assistant Manager

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
気になった点 : 施設のコンディションと設備
EAM-The Lodhiからの返信 (投稿日 : 2020 年 5 月 2 日)
Dear Guest, We are concerned to know that your experience at The Lodhi was not entirely upto your expectations, and we sincerely apologize for any inconvenience caused. We request if you could kindly share your contact details so we may get in touch with you and understand your concerns in detail, in order to address your feedback. Kindest Regards, Saurabh Khurana Executive Assistant Manager

10/10 (非常に良い)

hisayo、愛知

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
素晴らしいホテル
初めてのインドで不安でしたが、ロディはとても居心地が良いホテルでした。 セキュリティもしっかりして、客室もスイートで清潔でとても広くて素晴らしい。 インテリアも素敵で、食事もパスタなどインドの料理以外もとても美味しかったです。 家族4人で同じ部屋でゆっくり旅行を楽しめました。 ヨガやフィットネスジムも充実して、プールも50メートルくらいあり 毎朝、利用させて頂きました。 質の良いスタッフも揃っており 次回インドに行く機会があれば、また泊まりたいホテルです。
EAM-The Lodhiからの返信 (投稿日 : 2020 年 5 月 2 日)
Dear Guest, Thank you for your kind words of appreciation. Our team puts in great efforts to ensure our guests take home great memories, and your commendations are certainly a huge inspiration for us in our endeavour to exceed guest expectations. We look forward to welcoming you back during your next visit to New Delhi. Kindest Regards, Saurabh Khurana Executive Assistant Manager

10/10 (非常に良い)

mai、東京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
贅沢でスタイリッシュ
設計しつくされたプランで、広くてもちろん大変清潔。 和風旅館の個室風呂のようにミニ温水プールがあるが、最大水温30度。 12月末は気温十度以下なので寒くて余り楽しめなかった。 朝食はなかったが、フルーツ盛り合わせやサービスのクッキーやチョコレート、ナッツが三つの瓶に詰めてあり、朝食代わりにしてしまった。 ただ、ティーセットはないので、ルームサービスでコーヒー等はオーダーとなり、クリスマスのせいか30分も来なかった… ジムは設備が整い、質のいいスタッフがいて快適に利用できた。 スチームバス&サウナがあり、それだけでも1時間楽しめる。
EAM-The Lodhiからの返信 (投稿日 : 2020 年 5 月 2 日)
Dear Guest, Thank you ever so much for your delightful review. It is a pleasure to know that you had a great experience at The Lodhi; a sense that we try to extend to each of our patrons through our distinctive offerings and service. We look forward to the pleasure of welcoming you back, Kindest Regards, Saurabh Khurana Executive Assistant Manager

10/10 (非常に良い)

Machli、東京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ゆっくりくつろげる快適なホテル
広くて快適な部屋と充実した設備で、コストパフォーマンスがよい。アマン時代のGMやスタッフが残っており、一昨年に訪れた時のことを覚えていたスタッフがいたのには感激した。エステやジムも充実し、高水準。テラスのデイベッドに鳩の糞がついていたのはご愛敬か。
EAM-The Lodhiからの返信 (投稿日 : 2020 年 5 月 2 日)
Dear Guest, Our team strives to ensure no stone is unturned when it comes to creating distinguished experiences for our patrons, and receiving such delightful commendations is truly the greatest reward for us. We look forward to the pleasure of having you stay with us again at The Lodhi. Kindest Regards, Saurabh Khurana Executive Assistant Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
別世界!
静かで優雅な時を過ごせました! とても落ち着いていてゆったり出来ます。お部屋はとても広いです。 プールもプライベートなのでリゾートホテル感覚です。キャンドルが有り夜はロマンチックです。部屋にはフルーツとチョコレート、クッキーが有り美味しいです。デリーはローディーがオススメです!
EAM-The Lodhiからの返信 (投稿日 : 2020 年 5 月 2 日)
Dear Guest, At The Lodhi, we strive to ensure all our guests take home great memories, and we are pleased to know we could orchestrate a great, relaxing stay for you. Your compliments are certainly a huge inspiration for us in our endeavour to exceed guest expectations. Thank you for your delightuful review. Kindest Regards, Saurabh Khurana Executive Assistant Manager

8/10 (良い)

Aditya

良かった点 : 清潔度、施設のコンディションと設備
Great experience cud be slightly better in in room assistance . Takes forever for someone to pick the intercom and get service done. In room was food good
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

JITENDRA

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel, good amenities and excellent service. Would stay again.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Andrea

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

mark

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful staff and a lovey place to use as a base for Delhi
2024 年 3 月に 3 泊滞在
Abhimanyu Lodhaからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Guest, We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 (非常に良い)

Joshua

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Abhimanyu Lodhaからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Guest, We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 (非常に良い)

Siarah、London

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Beautiful luxury hotel well situated in Delhi. Great service & stunning room!
2024 年 3 月に 2 泊滞在
Abhimanyu Lodhaからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Guest, We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is the best hotel I have ever stayed. Rooms featured plunge pools.
2024 年 3 月に 1 泊滞在
Abhimanyu Lodhaからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Guest, We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 (非常に良い)

Victoria

2024 年 2 月に 6 泊滞在

10/10 (非常に良い)

Dan

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Abhimanyu Lodhaからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 (非常に良い)

Shaheen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 4 泊滞在
Abhimanyu Lodhaからの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Guest, We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 (非常に良い)

Mukesh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Abhimanyu Lodhaからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Guest, We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

6/10 (普通)

seth

出張
Room was very noisy. Traffic noise and HVAC system were quite loud. Wait staff at Elan were slow and inattentive
2024 年 1 月に 4 泊滞在
Abhimanyu Lodhaからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Guest,Thank you so much for taking the time to share feedback regarding your stay at The Lodhi, New Delhi. My team and I are deeply concerned that your experience at the hotel was less than satisfactory – please accept my sincere apologies.It is truly unfortunate that we were not able to provide you with the experience that we should have. We do recognise that at times we make mistakes, and it is important that we learn from these mistakes in order to continuously improve.The feedback and observations shared by you were discussed in detail with the team, and I have personally ensured that corrective measures are put in place to avoid a reoccurrence of such incidents in the future and focus on improving our knowledge base, attentiveness and overall service delivery processes.I would request you to not let this incident mar your overall impression of our hotel and it’s services and provide us with another opportunity to make amends. I am confident that we will be able to demonstrate significant improvements during your future visits. I do hope that travels bring you back to our hotel and we have another opportunity to look after you. Please do write to me at generalmanager@thelodhi.com when you are expected to travel next and I shall personally ensure you have a flawless stay with us. The team at the hotel and I would like to be able to welcome you back to The Lodhi, New Delhi in order to show case the levels of service that you rightfully expect from us.Insights from our guests are most precious to us as this helps us in our endeavour to continuously progress and meet guest expectations - to this effect, I must thank you for taking the effort and time to write and share your feedback with us.The team and I look forward to welcoming you back in the not too distant future.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 (非常に良い)

Vinay

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Abhimanyu Lodhaからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 7 泊滞在
Abhimanyu Lodhaからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A real Oasis from the noise and hustle of Delhi
2023 年 12 月に 2 泊滞在
Abhimanyuからの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Guest, I wish to express my sincere gratitude for the wonderful review you have written about the hotel and am delighted that you were thoroughly impressed with the services offered.It feels so special to receive such feedback from our guests. The Lodhi, New Delhi offers relaxing ambience coupled with world-class amenities, bespoke facilities and an excellent opportunity to relax and unwind in tranquil surroundings away from the hustle bustle of the city.Many thanks again for taking the time to write the review. My team and I look forward to the pleasure of welcoming you back in the not too distant future.Warm regards,Abhimanyu Singh LodhaGeneral Manager

8/10 (良い)

Mary Anne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Abhimanyu Lodhaからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 (非常に良い)

Sanjay

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Abhimanyuからの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent hotel, great service.
2023 年 11 月に 2 泊滞在
Abhimanyuからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on XYZ.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 (非常に良い)

Melanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Delhi stay
Great hotel with a lovely pool
2023 年 10 月に 1 泊滞在
Abhimanyuからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Guest, Thank you so much for having chosen The Lodhi, New Delhi for your stay and for highlighting the pleasant experience you had with us through such an amazing review on the Trip Advisor.Your review has been shared with the team and they are overjoyed to know that their hard work has been recognized and appreciated. Your praise of the team means a lot to me and all of us.It feels so special to receive such feedback from our guests. The Lodhi, New Delhi offers relaxing ambience coupled with world-class amenities, bespoke facilities and an excellent opportunity to relax and unwind in tranquil surroundings away from the hustle bustle of the city.Many thanks again for taking the time to write the review. My team and I look forward to the pleasure of welcoming you back in the not too distant future.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 (非常に良い)

Pablo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect!
Great! Better than expected! Service excelente! I will come back Thanks for a great staying in Delhi
2023 年 10 月に 4 泊滞在
Abhimanyuからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Guest,Greetings from The Lodhi, New Delhi.It was a pleasure having you stay with us at The Lodhi, New Delhi and thank you for sparing your valuable time to review us on Trip Advisor. We are delighted to know that the services and facilities offered at the hotel exceeded your expectations.At The Lodhi, we are committed to exceeding our guest’s expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue, unwavering towards our goal of perfection in everything we do.The team and I look forward to the pleasure of seeing you again at The Lodhi, New Delhi and creating many more wonderful memories for you.Warm regards, Abhimanyu Singh LodhaGeneral Manager

2/10 (非常に不満)

Shubhamkar

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Downgrading room category without consent
I booked Garden terrace room . Was downgraded to a normal room without garden terrace and was argued by front desk staff who said 6B is a garden terrace room . Just very rude reception staff , have stayed here for many occasions but this is the lowest I experienced
6B
2023 年 10 月に 1 泊滞在
Abhimanyuからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Guest,It was a pleasure to have you stay with us. Thank you for sharing your detailed observations with me. Insights from our guests are most precious to us as this helps us in our endeavour to continuously progress and meet guest expectations.The feedback shared by you were discussed in detail with the team, and I have personally ensured that corrective measures are put in place to avoid a reoccurrence of such incidents in the future and focus on improving our knowledge base, attentiveness and overall service delivery processes.I would request you to not let this incident mar your overall impression of our hotel and it’s services and provide us with another opportunity to make amends. I am confident that we will be able to demonstrate significant improvements during your future visits. The team and I look forward to welcoming you back in the not too distant future.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Abhimanyu からの返信 (投稿日 : 2023 年 9 月 26 日)
Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 (非常に良い)

Vikash、Cliffside Park

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property. Best hotel in Delhi. Rooms are very spacious and clean. Excellent service. Each and every staff makes sure that your stay is comfortable and memorable. Highly recommended.
2023 年 9 月に 3 泊滞在
Abhimanyu Lodhaからの返信 (投稿日 : 2023 年 9 月 11 日)
Dear Mr. Haritwal,Greetings from The Lodhi, New Delhi.Thank you for sharing your generous feedback about your stay with us at The Lodhi, New Delhi.We are grateful for your kind words of appreciation for our heartfelt hospitality and culinary offerings. It gives us great pride that our guests leave the hotel with nothing but all praises about our hotel, overall facilities, modern and comfortable room and an incomparable hospitality.At The Lodhi, we are committed to exceeding our guest’s expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue, unwavering towards our goal of perfection in everything we do.We are delighted to have you as an ambassador of the hotel. The team and I look forward to the pleasure of seeing you again at The Lodhi, New Delhi and creating many more wonderful memories for you.Warm regards,Abhimanyu Singh LodhaGeneral ManagerThe Lodhi, New Delhi

10/10 (非常に良い)

Reema

2023 年 5 月に 7 泊滞在
Abhimanyu Lodhaからの返信 (投稿日 : 2023 年 9 月 13 日)
Dear Ms. Patel,Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral ManagerThe Lodhi

10/10 (非常に良い)

Puneet

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One of a kind property in the area while specifically looking for a plunge pool in a suite with luxury, quiet and serene time with family. Glad to mention that this property checked each and every bullet point I desired during my stay. Harshita from reception checked us in and escorted to room. The team effort of house keeping and front really made us feel welcomed for our special occasion of a birthday celebration. Amit, believe a Sr. Manager from front again, I call him the miracle person, raised always to the challenge of special requests. Sunil, Sanjay, Jagdish and so many more from House keeping - cant say thanks enough to all of you. Purshotam a special thanks to you. Only department that lacked the luster was F&B, the restaurant in the breakfast with extremely limited offerings with an excuse that they are not offering the full due to lack of capacity. Believe that's not my fault as a customer and felt short. Will definitely recommend this property to anyone and will visit again as a part of my bi annual India visit ritual. Cheers Lodhi Team
2023 年 8 月に 1 泊滞在
Abhimanyu Lodhaからの返信 (投稿日 : 2023 年 9 月 11 日)
Dear Guest, Greetings from The Lodhi, New Delhi.I thank you for sparing your valuable time to share your experience with us and for choosing us to celebrate your special occasion.We are happy to know that you enjoyed your stay with us and most of the facilities and services offered to you at the hotel exceeded your expectations.We are grateful for your kind words of appreciation for Harshita, Amit, Sunil, Sanjay, Jagdish, Purushottam and the entire team. Your feedback has been shared with them and they are overjoyed to know that their good work has been recognized and appreciated. Your praise of the team means a lot to me and to all of us.It is motivation from discerning patrons such as you that encourages us to give our best. It has also been our utmost focus at the Lodhi, New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.Additionally, the feedback shared by you with regards to your experience at Elan was discussed in detail with the concerned team. Please accept my heartfelt apologies for the discomfort and inconvenience faced by you. I have personally ensured that corrective measures are put in place to avoid a reoccurrence of such incidents in the future and focus on improving our knowledge base, attentiveness, and overall service delivery processes.Insights from our guests are most precious to us as this helps us in our endeavour to continuously progress and meet guest expectations - to this effect, I must thank you for taking the effort and time to write and share your feedback with us.My team joins me in congratulating you and wish you the very best for the years to come.We look forward to the pleasure of seeing you at The Lodhi, New Delhi and creating many more such memories for you. Warm regards, Abhimanyu Singh Lodha General ManagerThe Lodhi, New Delhi

10/10 (非常に良い)

Masaki

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Abhimanyu Lodhaからの返信 (投稿日 : 2023 年 9 月 13 日)
Dear Mr. Mikami,Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral ManagerThe Lodhi, New Delhi

10/10 (非常に良い)

Besma

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great Hotel! Highly recommended
2023 年 8 月に 2 泊滞在
Abhimanyu Lodhaからの返信 (投稿日 : 2023 年 9 月 1 日)
Dear Guest, Greetings from The Lodhi, New Delhi.I wish to express my sincere gratitude for the wonderful review you have written about the hotel and am delighted that you were thoroughly impressed with the services offered.It feels so special to receive such feedback from our guests. The Lodhi, New Delhi offers relaxing ambience coupled with world-class amenities, bespoke facilities and an excellent opportunity to relax and unwind in tranquil surroundings away from the hustle bustle of the city.Many thanks again for taking the time to write the review. My team and I look forward to the pleasure of welcoming you back in the not too distant future.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 (非常に良い)

Eric

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Delhi is a crazy frenetic city. The Lodhi provides a moment of zen and quietness and is the perfect place to unwind and indulge. It’s very private and elegant.
2023 年 7 月に 3 泊滞在
Abhimanyu Lodhaからの返信 (投稿日 : 2023 年 9 月 1 日)
Dear Guest, Greetings from The Lodhi, New Delhi.I wish to express my sincere gratitude for the wonderful review you have written about the hotel and am delighted that you were thoroughly impressed with the services offered.It feels so special to receive such feedback from our guests. The Lodhi, New Delhi offers relaxing ambience coupled with world-class amenities, bespoke facilities and an excellent opportunity to relax and unwind in tranquil surroundings away from the hustle bustle of the city.Many thanks again for taking the time to write the review. My team and I look forward to the pleasure of welcoming you back in the not too distant future.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 (非常に良い)

Asher

2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Suresh

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Experienced the incredible Indian hospitality. Excellent food Excellent service very friendly staff they address you by your name from the very first day make you feel you are the most important guest Amazing house cleaning staff. Some of the outstanding staff include Sunil in housekeeping and shaliendar in the restaurant rate it above 5 star service
2023 年 5 月に 4 泊滞在
Abhimanyu からの返信 (投稿日 : 2023 年 6 月 27 日)
Dear Mr. Khemlani,Greetings from The Lodhi, New Delhi.It was a pleasure having you stay with us and thank you for taking the time to write such an excellent feedback regarding your experience at The Lodhi, New Delhi.We are grateful for your kind words of appreciation for our heartfelt hospitality and culinary offerings. It gives us great pride that our guests leave the hotel with nothing but all praises about our hotel, overall facilities, modern and comfortable room and an incomparable hospitality.Thank you for graciously naming Sunil, Shailendra, and the entire team. Your feedback has been shared with them and they are overjoyed to know that their good work has been recognized and appreciated.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi, New Delhi to provide our valued guests with personalized heartfelt service that meets high standards of hospitality.We are delighted to have you as an ambassador of the hotel. The team and I look forward to the pleasure of seeing you again and creating many more wonderful memories for you.Warm regards,Abhimanyu Singh LodhaGeneral ManagerThe Lodhi, New Delhi

10/10 (非常に良い)

YI HSIU

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 2 泊滞在

10/10 (非常に良い)

Andrea

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel, great service, very clean.
2023 年 3 月に 4 泊滞在

10/10 (非常に良い)

Ajay

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 1 泊滞在

10/10 (非常に良い)

Harsha

2023 年 2 月に 1 泊滞在

10/10 (非常に良い)

Lauren

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 2 泊滞在

8/10 (良い)

Omar

出張
良かった点 : 清潔度、スタッフとサービス
I was put on the 1st floor with a balcony with no view, when I asked for a room change or upgrade as per Expedia VIP- services, I was told a room upgrade is available but I have to pay for it
2023 年 1 月に 2 泊滞在