ディープ クリーク サウス ホテル

「建物は古くて、駐車場も数が少なくて離れていたので不便でしたがスタッフの接客は良かったです。」

「.」

「Clean rooms」

「The staff were polite and helpful. However, the hotel did not have an accessible room with a waterside view. I booked two rooms, we had to call down to reception to have the rooms cleaned two days in a row. The entire hotel needed to be overhauled and renovated, it appeared very run down. I have family who resides in the area and I would not stay there again.」

「Debbie at the front desk was enormously helpful! However, pool (advertised) was out of service. Blindsided by $13 and change per day parking, buried in "parking available" plus Expedia popups. The latter soured what could have been a superior stay.」

「We came in late (almost 1am) and the night attendant was really nice and welcoming!」

「Rooms are clean,Great owners friendly, safe,no Roaches, good Hotel for the price」

「This is a spectacular little boutique hotel in downtown Norfolk. The location is great for walking to the theater and the water district. There’s dining everywhere. The biggest bonus is the glass art museum that’s included with your stay.」

「This place by far is the best hotel that I’ve ever stayed in. The staff (each and everyone) made our stay that much better, from toilet paper to directions to just talking they made my family feel welcome. The hotels amenities were outstanding. The breakfast and social hours were awesome meeting new friends and just having pleasant conversations with people we didn’t even know. Thank you for that opportunity. The food (which changed daily) were plentiful and delicious. We took advantage of every...

「Property under major renovation and not once was it mentioned on line or anywhere else. Literally walked through power tools, tarps, construction workers to get to the elevator. Our room appeared to have been renovated already but smelled like bug spray. The refrigerator was warm. The coffee maker didn't have an accessible outlet to plug it in and the people who were sent to assist in resolving any of this did not speak English and were trying to translate on an app. We could still not...

「For price you can’t beat it but be ready for stupid - there was a DV issue one night - screaming etc. Outside my door there was a toilet bowl scrubber (not used tk gd) on the ground all day. Pool looked clean, gym way too cold and limited」

「The room was great, breakfast was good, and the staff was friendly and helpful. The only drawback was noise from the street.」

「I would not stay again. The windows leaked when it rained. We called and spoke to the manager and he asked “What do you want me to do” Wow! There 5 days, never cleaned our room. We asked for clean washcloths, they said they had no clean washcloths in the whole hotel. Some of the staff did not show good customer service. Can not believe this is a Hilton hotel. Hilton needs to pay them a visit and get things in order.」

「Many rooms but only two laundry machines」

「とても清潔な部屋」

「I had requested early check in. No worries if it’s not available but to be told “your room will be ready in five minutes” for 1.5 hours is completely unacceptable. We could have gone to dinner but instead we had to rush to our event without showers or dinner while we watched so many people check in. For them not to have house cleaning go clean our room was very lacking in customer service. Then when we finally got our room, the maid was still cleaning for another 15 minutes. When we returned...

「Stayed for five nights for attending a conference by waterfront. Located in quiet residential area. Starbucks is just across the street and MacDonald and other restaurants are nearby. Room was spacious and clean. Breakfast is decent and prepared by a friendly staff. Slow WiFi is a negative point.」