Our ladies group stayed in this home and thoroughly enjoyed our time there, for the most part, but there were a few hiccups during our stay. One big one was that it was terribly cold in the house when we arrived Friday evening. There were no main instructions to follow as to where heat thermostats were located. We tried the most obvious one that was in the dining room, but still weren't getting any heat. We finally found one on the third floor, but the first two floors were still very cold -- a little over 50 degrees. We tried using some of the space heaters that were in the fireplaces, but that didn't help very much. I tried contacting the owner through VRBO, but after waiting and not receiving a response, I called the phone number that we were given, but I had to leave a voicemail. Still no response. The next morning, I messaged through VRBO again and finally received an answer from her that she would call the maintenance person. We found out later that there was another thermostat in the kitchen (it looked more like a light timer and it wasn't in a very obvious space) and that it had been turned way down. We also found out that the one in the dining room didn't work at all. After that, it was a much more pleasant stay! :)
It would have been much more helpful if there had been an instruction sheet/book with information on heating, cooling, WiFi info, phone numbers, check out instructions, etc., instead of sticky notes placed here and there. Having stayed in many places over the last 20 years, that's one of the first things we look for in a home that we are renting.
It's a beautiful old home and knowing that it had undergone a recent renovation, we would have loved to have seen pictures of it from its 'day', before and after pictures of it during the renovation, and a little history of the mansion itself and the family who originally built it (unless we missed this somewhere).
They did a marvelous job in the renovation and the rooms are beautifully decorated! It was nice to have such a lovely and spacious home to relax in for the weekend!
