ダヌベの家族向けホテル

"フロントスタッフは誠実で素晴らしい。部屋も洗練されている。施設全体がおしゃれな雰囲気。 　デラックスクイーンルームにはバスタブがなかったが、屋上に、屋内外２つのプールがあり、そこに無料で入れる。レストランもおしゃれ。立地的にも便利な場所にある。"

"駅から近いのでどこに行くのにも便利だった 駅にはにスーパーや飲食店もあり買い物にも便利 ホテルの売店でもスナックやドリンク類も購入できて過ごしやすかった 部屋も整っていて快適に過ごせました"

"エアコンが無いので、夏は厳しそう。"

"立地，接客，客室どれをとってもパーフェクトでした．"

"空港から歩いてすぐで楽です。部屋も奇麗で静かで完璧な環境です。フロントのスタッフの説明も分かりやすく丁寧で好感を持てました。"

"バスルームの仕切りのパーテションが、キーキー音がしてうるさかった。このこと以外はとても快適でした。"

"部屋が暖かくて快適でした。 ロストバゲージの荷物を相談したり、さまざまな質問に丁寧に答えていただけたので不安なく過ごすことができました。"

"ロケーションがとてもよかった"

"The staff ignored my requests twice and messed up my breakfast reservation. First, after staying one night, I found that the room had not been cleaned. The front staff mentioned they only clean rooms and change towels upon request, which was information they hadn't provided at check-in. I was surprised and requested that my room be cleaned for the remaining two days of my stay. Surprisingly, they DID NOT clean it the next day. I asked the front desk again to ensure the room would be cleaned the following day. Guess what? They DID NOT clean it that day either. I was shocked that such simple requests were ignored twice. Second, after noticing my room wasn't cleaned and towels needed changing, I asked a staff member to bring new towels. He said "right away," but 20 minutes passed and they never arrived. I was very tired after a long day, so I called the front desk again. This time, the staff member immediately came to my room with new towels. I had to ask twice for a basic task as well. Finally, they attempted to charge me for breakfast even though it was included in my reservation. When I arrived at the breakfast restaurant, they asked for my room number, but it wasn't on their list. The staff member checked in the back and informed me I had to pay. After I showed my reservation details on my phone, she checked again and confirmed I didn't need to pay. What exactly were they checking the first time? I had the worst experience at this hotel. It is absolutely not recommended."