The pool was not open, had a licensing issue from the city but this was never disclosed prior to booking or before arrival. The pancake machine was also broken at breakfast. Limited options otherwise. We left hungry. We specifically choose hotels for the pool and breakfast options so we were very disappointed.
Michelle
2025 年 6 月に 1 泊滞在
10/10
The Staff members were Very friendly accommodating.
Sarah
2025 年 6 月に 4 泊滞在
8/10
Friendly Staff, Comfortable Bed. Pool was closed for maintenance and pancake machine was out of order.
Lisa
2025 年 6 月に 5 泊滞在
10/10
Very solid property, great room, great location.
Pamela
2025 年 6 月に 3 泊滞在
8/10
The first room smelled like sewer. The front desk said they had a lot of “workers” that book out these rooms. I was given a better clean room on the 3rd floor.
AMANDA L.
2025 年 6 月に 1 泊滞在
8/10
Convenient location in safe suburb. Pool is not operating which would be good to know before booking if you are traveling with kids. Wifi is poor, so it's also difficult to work online.
Rebecca
2025 年 6 月に 3 泊滞在
2/10
We booked a room online, somehow it got booked for the wrong date. We came from an hour away because our home got hit by a huge storm and we were without electricity. Property manager informed us that there were no rooms available and I was not eligible for a refund. It still lets people book for the correct day and we were told that they didn’t want to rent those rooms out. So we left and found an even better hotel for better price just right down the road. I still never got my refund and they were no help. We had family staying there as well but it didn’t matter to them.
Treavor
2025 年 6 月に 1 泊滞在
10/10
Excellent! Super clean. Bed so comfy, slept right through tornado sirens!! It was a great stay and the staff was super friendly.
Amy
2025 年 5 月に 1 泊滞在
8/10
Everything was great except the pool being closed!!! My granddaughter was looking forward to swimming and they had no permit but advertised a pool
Yolanda
2025 年 6 月に 2 泊滞在
2/10
Ramyasree
2025 年 6 月に 1 泊滞在
8/10
Elishuwa
2025 年 5 月に 2 泊滞在
10/10
The property was well kept. Will stay again
Tanisha
2025 年 5 月に 3 泊滞在
10/10
I would return if I’m ever in that area.
JENNELL
2025 年 4 月に 1 泊滞在
4/10
Had no WiFi and the tv didn’t work tried calling the office to come up and fix and no one picked up
KATHARINA
2025 年 5 月に 1 泊滞在
10/10
Great stay
MICHELLE
2025 年 5 月に 2 泊滞在
10/10
It was convenient, clean and quiet perfect for my trip.
jeanet
2025 年 3 月に 1 泊滞在
10/10
Richard
2025 年 5 月に 1 泊滞在
2/10
I booked a two bed room, got a 1 bed room instead... Receptionist would not do anything about it, would not issue a refund, definitely not staying again at any IHG hotel.
Jose Raul
2025 年 5 月に 1 泊滞在
10/10
It's always clean and the staff are super friendly and helpful. It's our go to place to stay when we are in McKinney.
Jill
2025 年 5 月に 1 泊滞在
6/10
Property was fine, would have liked to have at least one hand towel and mat for the shower
Vicki
2025 年 5 月に 1 泊滞在
10/10
Ashley
2025 年 4 月に 1 泊滞在
10/10
IT WAS QUIET, CLEAN, PERSONNEL POLITE AND NEW THEIR JOB.
DORETHA
2025 年 4 月に 1 泊滞在
8/10
Juan
2025 年 4 月に 3 泊滞在
8/10
Property is very quiet, and staff is nice and professional. There was a huge questionable stain on the window coverings, but everything else was good. I'd have no trouble staying here again