The Bar tender was not friendly like the rest of the staff. Transportation service was excellent.
Karen
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Kenneth
家族旅行
2024 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay if your going to GLOBE LIFE FIELD TO TEXAS RANGERS game with shuttle to and from park
Kenneth
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Gwendolyn
家族旅行
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and excellent location
Gwendolyn
2024 年 4 月に 2 泊滞在
6/10 (普通)
Jose
カップルで旅行
2024 年 5 月 2 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Old out of date and the breakfast was a complete waste of money and time
Jose
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Tehillar
2024 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tehillar
2024 年 4 月に 3 泊滞在
6/10 (普通)
Mary
2024 年 4 月 28 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
So wonderful to have a shuttle take you to/from the airport as well as a trolley to take you to Globe field and all included in your stay!!
There were some issues that caused a stressful/sleepless night. When we checked in there was a lot of confusion and they checked our ID and confirmation number multiple times. Then we go up to our room (3 adults) and find a single bed when we booked 2 beds. We went back and asked for 2 beds as reserved. The manager came and helped us this time but still have quite the confusion even after I passed over my phone to the manager with the confirmation name and number. ( There was also a lot of confusion around the breakfast voucher from Expedia too- which didn’t matter as we only had the coffee and not breakfast. ) so we get our new room and think all is well only to be woke up by a phone call from the front desk shortly prior to midnight to tell us we had to go to the lobby to verify our identify. It was so bizarre we thought it was a scam. After about 5-8 minutes and sharing our confirmation number 6 more times the lady said we were checked in under the wrong name so they were not sure who was in the room as they checked us in under someone else’s reservation. I still have so many questions about this situation and why it was appropriate to talk to guests that way and especially at that hour.
The morning manager was “apologetic” and was going to look into it, but wow what an experience.
Mary
2024 年 4 月に 1 泊滞在
6/10 (普通)
Austin
家族旅行
2024 年 4 月 27 日
気になった点 : 清潔度
The tub was not clean properly. The ceiling fan is barely attached to the ceiling. The power cord wires were exposed and just lying on the floor. Not the best holiday inn I’ve ever been in. Won’t go back
Austin
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Natalie
2024 年 4 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was very comfortable. The breakfast in the restaurant was very good and the s