2/10 (非常に不満)
Alberto
家族旅行
2025 年 11 月 11 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
My experience at Comfort Inn & Suites Frisco - Plano was very disappointing. When I first checked in, the room had a bad smell and there was a dog barking loudly in the room across the hall, making it hard to relax. I went to the front desk, and they kindly changed my room, but the second one was even worse. It also had a strong odor, and the curtains were visibly covered with mold or mildew. The bathroom was clean, but the overall condition of the room felt unhealthy and poorly maintained.
This was not the level of cleanliness or comfort I expected from this hotel brand. I hope management takes this seriously and improves the room maintenance and cleanliness standards for future guests.
Alberto
2025 年 11 月に 1 泊滞在
