Maybe it was bad luck, but I think they didn’t check the property well before we enter the house.The house is very good, really good spaces, good neighborhood, all as is shown in fotos.My reality, when we arrive we found one of the showers when you is it there was a leak to the pantry, we report it and it took 1 week so the could fix it, so we had one less shower for that time.Then we found the AC form downstairs, main folios and 2 bedrooms was nos working (in Dallas in summer) it was not good, after several reports and many different tecinitians Thant came to the house after two weeks they end up changing the whole AC system.Properties by Preston was not good on comunication, I had to tell the every day this was not working the issue still was not resolve instead of they tell me something. For me is not good customer service.The handyman that came to fix the thing in the house really polite, and trying to make thing right.But for us to stay in house that was not as advertise working thing for half the stay was not as good as we would like on vacation!Just a sorry and thanks for the patience is what we got!