Xin chao our valued guest, Thank you for taking the time to leave such a positive review and your kind words, and also for describing your visit to Premier Village Danang Resort in such detail. We were so pleased to hear that everything about your visit exceeded your expectations and you had a fantastic experience with our team as well as enjoyed your family vacation with us. Customer service is at the very heart of everything we do at Premier Village Danang Resort, and to read your kind comments is truly rewarding. We will ensure your positive words are shared with all my colleagues, and we hope to welcome you back to Premier Village Danang Resort on many future occasions. With premier regards, The Management Team

Xin chào our valued guest, We very much appreciate your kind comments regarding your stay at the Premier Village Danang Resort. We are delighted to read that you enjoyed our exceptional guest villa. Thank you for your kind feedback, and we hope to see you again soon for another memorable journey with us. With premier regards, The Management Team

Xin chào our valued guest, Thank you so much for leaving us the rating. We look forward to seeing you again very soon. With premier regards, Jasmine Guest Experience Manager

Xin chào Mr./Ms. Jpchisa, Thank you for providing us with an opportunity to hear of your recent below experience at Premier Village Danang Resort. We are thrilled your stay with us was enjoyable and we will try and improve on a few points you have raised regarding the hot water system on which we can do better. The feedback has been shared with relevant departments for action and review. We look forward to welcoming you back again so we can increase your satisfaction the next you stay. With premier regards. The Management Team

Xin chào Mr. /Ms bibi, We very much appreciate your comments regarding your stay at the Premier Village Danang Resort. We are delighted to read that you had an excellent stay and enjoyed your visit at our resort. It is always encouraging to learn that guests are satisfied with our facilities and services as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable journey with us. With premier regards, The Management Team

Xin chào our valued guest, Thank you for taking the time to tell us about your experience at the Premier Village Danang Resort - Managed by AccorHotels. I truly regret that we didn’t handle things better. We have followed up with my team to ensure such a situation never occurs again. Please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With premier regards, Jasmine Guest Experience Manager

Xin chào our valued guest, Thank you for your constructive feedback. We are so sorry for the inconvenience you had encountered. The feedback has been shared with relevant departments for action and review. We look forward to having you as our guest again soon. With premier regards, Jasmine - Guest Experience Manager

Xin chào our valued guest, Thank you for your rating. We are happy to learn that you were satisfied with your experience at Premier Village Danang Resort managed by AccorHotels. Look forward to seeing you again soon. With premier regards, Jasmine - Guest Experience Manager

Xin chào Mr./Ms. LittleSummer, Thank you for leaving us a highest rating and nice comment to Uyen. We really appreciated it. We all look forward to welcoming you again soon. With premier regards, Jasmine Guest Experience Manager

Xin chào Mr./Ms. Sakura, Thank you for leaving us a review. We do not provide washing machine in guest's villa, but we do offer the affordable laundry service. We really appreciated your feedback and look forward to welcoming you again soon. With premier regards, Jasmine Guest Experience Manager

Xin chào Mr./Ms. SAKAE, Thank you for your positive feedback. We are happy to learn that you were satisfied with your experience at Premier Village Danang Resort managed by AccorHotels. With premier regards, Jasmine - Guest Experience Manager

Xin chào our valued guest, Thank you for leaving us the core. We look forward to having you as our guest soon. With premier regards, Jasmine Guest Experience Manager

Xin chào our valued guest, Thank you for your nice review. We are happy to learn that you had a great stay with us. We do not set up washing machine in villa but we do have affordable laundry service (including express service) for your convenience. We look forward to your next visit soon. With premier regards, Jasmine Guest Experience Manager

Xin chao Mr/Mrs. Anonymous, Thank you for taking the time to write a review. Please advise us if we can be of any assistance. With premier regards,

Xin chào Mr./Ms. JIRO, Thank you for your feedback. We look forward to welcome you and your family again. With premier regards, Jasmine Guest Experience Manager

Xin chào our valued guest, Thank you for your feedback. We look forward to have you and your family back soon. With premier regards, Jasmine Guest Experience Manager

Xin chào our valued guest, Thank you for letting us know your experience at Premier Village Danang. Please be informed the boiler systems are under renovation and hope you would see the improvement next time you visit. With premier regards, Jasmine Guest Experience Manager

Xin chào Mr./Ms. ggg, Thank you for taking a moment to share your experience. I am pleased to see that you enjoyed your stay overall. We look forward to welcoming you back to our resort in the not too distant future. With premier regards, Jasmine Guest Experience Manager

Xin chào our valued guest, Thank you for your nice review. We all look forward to having you and your family again. With premier regards, Jasmine Guest Experience Manager

Xin chào Mr./Ms. Anonymous, Thank you for your wonderful review! We're happy that you found our villa comfortable, pool nice, staff excellent, friendly and service great. We appreciate all of your positive feedback and we hope to welcome you back again soon! With premier regards,

Xin chào Mr./Ms. Nattoudon , Thank you for your wonderful review! We are very happy to hear that everything was alright during your stay and that you appreciated all our services. We look forward to having you with us again in the near future. With premier regards,

Xin chao Mr/Mrs. YUICHI , Thank you for your wonderful review! We are especially pleased that you felt well-looked after by Ms. Tracy. I will pass your compliments to her and be sure that Ms. Tracy and the whole team are made aware of your kind words. We look forward to having you with us again in the near future. With premier regards,

Xin chao Mr/Mrs. Anonymous, Thank you for taking the time to write a review. Please feel free to contact us if we can be of any assistance. We look forward to having you with us again in the near future. With premier regards,

Xin chao Mr/Mrs. Tak, Thank you for taking the time to write a review. We are pleased to learn you were generally happy with our villa and service, especially pleased that you felt well-looked after by our staff. We will pass your compliments to our team and be sure that the whole team are made aware of your kind words. We look forward to having you with us again in the near future.

Xin chao Mr/Mrs. SHUNICHI Thank you for your wonderful review! We are especially pleased that you felt well-looked after by Mrs. Hang. I will pass your compliments to her and be sure that Mrs. Hang and the whole team are made aware of your kind words. We look forward to having you with us again in the near future. With premier regards,

Xin chao Mr/Mrs. Hideto, Thank you for taking the time to write a review. I am pleased to learn you were generally happy with your stay . Yet, we are very sorry that you were not comfortable about the room. Your feedback has been shared with relevant Management teams for action and review. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With premier regards,

Dear Guest, First of all, thank you very much for your recent stay with us, and taking the time to provide us with your feedback. I would like to express my most sincere apologies for your unpleasant experience and, I was extremely disappointed to learn that we did not meet your expectation. We sincerely appreciate your valuable feedback, which assists us greatly in monitoring our services and I have shared your valuable comment with team in regards to the hot water as well as breakfast, we will look into further ways of improvement. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you again in the future. Best regards,

Dear Miku-san, We are extremely pleased to read that your recent stay with us at Premier Village Danang was great and up to your satisfaction. It is always a great pleasure to receive such a positive feedback as it definitely gives us great motivation towards keeping the high standard of service that we always strive to pursue. We hope to have the opportunity to welcome you back to Premier Village Danang Resort! Kind regards,

Dear Akihiko, Thank you for staying with us and sharing your experience. Due to poor translation, we are not sure to fully understand what you mentioned. Anyway, we appreciate your kind feedback and good rating for us. We are looking forward to welcoming you back soon. Best Regards, Resort Manager

Dear Tak, Your perfect rating is a big award for the hotel team. Thank you for staying with us. We are looking forward to welcoming you back soon. Best regards, Resort Manager

Dear Kei, Thank you for your excellent rating for us. We appreciate your kind feedback. We are looking forward to serving you again in the near future. Best regards, Resort Manager

Dear yupon, ご滞在に関してのコメント、大変ありがとうございます。 次回のお越しをお待ちしております。 リゾートマネージャー

Dear Anonymous, 当リゾートに関してのへのご感想記載大変ありがとうございます。 コメント内の開かずのドアですが、当リゾートの全てのビラは4から5部屋からなるビラとなっており、例えばお客様が2ベッドルームビラにてご予約頂いた場合、 2つの部屋を開けて他の部屋を閉めるという形で対応しております。下の階にはプールのポンプ室などもあり、それらの部屋は開かないようにしてあります。 リゾート内のビラは随時、順番にメインテナンスを行っており見苦しい場合もあるかと思います。 食事についてですが、アジア諸国からのお客様が多い為、ベトナム料理を含めた各種料理をご用意しておりますが、ご期待にお応えする事が出来ず申しわけありませんでした。 リゾートマネージャー

Dear Anonymous, 当リゾートに関するご感想を頂き誠にありがとうございます。 ご滞在中、ご不便な点がありました事、お詫び申し上げます。 バスの台数に限りがあるので、リゾートの混雑状況によっては市内或いは空港への車の手配が難しい場合もあります。数ヶ月前から車の台数を増やしたのですが 全てのお客様の要望にお答えできていない次第です。 ビラからの景観についてですが、椰子の木が大きく育ってしまい、ビラの場所によっては海が見えずらいかもしれません。ガーデナーに椰子の木の葉の伐採を行うよう指示いたします。 またのお越し、お待ちしております。 リゾートマネージャー

Xin chào Thomas,Thank you very much for participating in the Premier Village Danang Resort - Managed by Accor. It's always nice to get good reviews from customers.Your feedback will be shared with all team members and will be a major boost to the morale of all executives and employees who continue to strive to provide a high level of service.Thank you again for letting me know how you feel and I hope to meet you with better service in the future.Premier regards,Amy Tran (Mrs.)-Assistant Guest Experience Manager

Xin Chào Gihyun,Thank you so much for taking the time to leave a review of your recent stay at resort. We are delighted to see that you and your family had beautiful time with us. At Premier Village Danang Resort, we strive to provide pleasant stay for every guests. Please be assured that your comments have been shared with Vivian and the whole team. I am sure she will be happy to hear your kind words of recognition.We hope to have the opportunity to welcome you and your family again in the not distant future and do trust your stay with us will be both enjoyable and memorable than previous one.With Premier regards,Amy Tran (Mrs.)-Assistant Guest Experience Manager

Xin chào Dheeraj,Thank you very much for participating in the Premier Village Danang Resort - Managed by Accor. It's always nice to get good reviews from customers.Your feedback will be shared with all team members and will be a major boost to the morale of all executives and employees who continue to strive to provide a high level of service.Thank you again for letting me know how you feel and I hope to meet you with better service in the future.Premier regards,Amy Tran (Mrs.)-Assistant Guest Experience Manager

Xin chào Kim,Thank you very much for participating in the Premier Village Danang Resort - Managed by Accor . It's always nice to get good reviews from customers.Your feedback will be shared with all team members and will be a major boost to the morale of all executives and employees who continue to strive to provide a high level of service.Thank you again for letting me know how you feel and I hope to meet you with better service in the future.Premier regards,Amy Tran (Mrs.)-Assistant Guest Experience Manager

Xin chào Kim,Premier Village Danang Resort - Managed by Accor 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다.고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다.고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.수상의 안부를 전합니다,Amy Tran(Mrs.)—보조 게스트 경험 관리자

Xin chào Jin,At Accor, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I will share your comments to Jason as well as the whole team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.look forward to welcoming you and your family back in the not distant future.고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.With Premier regards,Amy Tran (Mrs.)-Assistant Guest Experience Manager

Xin Chào Jungmok,Thank you very much for participating in the Premier Village Danang Resort - Managed by Accor. It's always nice to get good reviews from customers.Your feedback will be shared with all team members and will be a major boost to the morale of all executives and employees who continue to strive to provide a high level of service.Thank you again for letting me know how you feel and I hope to meet you with better service in the future.Premier regards,Amy Tran (Mrs.)-Assistant Guest Experience Manager

Xin Chào Yu Suk,Thank you very much for participating in the Premier Village Danang Resort - Managed by Accor. It's always nice to get good reviews from customers.Your feedback will be shared with all team members and will be a major boost to the morale of all executives and employees who continue to strive to provide a high level of service.Thank you again for letting me know how you feel and I hope to meet you with better service in the future.Premier regards,Amy Tran (Mrs.)-Assistant Guest Experience Manager

Xin Chào An,Thank you very much for participating in the Premier Village Danang Resort - Managed by Accor. It's always nice to get good reviews from customers.Your feedback will be shared with all team members and will be a major boost to the morale of all executives and employees who continue to strive to provide a high level of service.Thank you again for letting me know how you feel and I hope to meet you with better service in the future.Premier regards,Amy Tran (Mrs.)-Assistant Guest Experience Manager

Xin chào Sangjin,At Accor, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.I will share your comments to Dory as well as the whole team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.look forward to welcoming you and your family back in the not distant future.고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.With Premier regards,Amy Tran (Mrs.)-Assistant Guest Experience Manager

Xin chao Jae Soon,Premier Village Danang Resort - Managed by Accor 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다.고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다.고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.수상의 안부를 전합니다,Amy Tran(Mrs.)—보조 게스트 경험 관리자