Do not book through hotel.com i tried to check in and they say they did not receive the booking nor recognise hotel.com i had fully paid through hotel.com and contacted them but nothing resolved and till today no refund. I had to pay cash (double pay ) otherwise i was without a place to stay over the night. I checked out the next morning and stayed at another hotel. I am very dissapointed with hotel.com on this as i have been booking through hotel.com for more than 6 years and now they leave me hanging without resolving anything and just keeping quiet about it as if it never happened
Oon Heng
2022 年 7 月に 2 泊滞在
2/10 (非常に不満)
Kyoung Hoon
2018 年 11 月 25 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
청결도가 안 좋습니다.
새벽에 도착해서 1박을 했는데 위생 상태가 별로인것 같습니다.
개미도 많고 캐리어에 배드버그도 엄청 많네요;;;
배드버그 없애느라 애 먹었습니다.
다음에는 이용을 안하게 될 것 같네요.