Front desk manager was very friendly and offered us lunch and dinner.
Expedia
2020 年 1 月に 2 泊滞在
6/10 (普通)
HEERI
家族旅行
2020 年 1 月 12 日
良かった点 : スタッフとサービス、客室の快適度
Amazingly kind staffs.
Nice lake view from balcony.
I stayed 3 nights. 1 time I should have to go other hotel nearby for breakfast.10 minutes by car.
It is understandable that with few guests the Hotel may don’t want or it doesn’t make sense economically, preparing big buffet breakfast.
But they need to mention about this changing situations at reservation page not when I do check-in.
For go to other place for breakfast they asked me to book a free shuttle bus a day before. I made it as 7:30am, anyway there are shuttles just 2 times for breakfast.
Me and my parents went out to the meeting point(main gate) on 7:20am but till 7:45am I couldn’t see the bus and the gate guard was just continued say “2 minutes”.
Because of my father has diabetes he need to take a meal and medicine on time so I decided grabbed taxi for go to have breakfast.
Again. The staffs are kind and the surrounding is full of nature. This hotel has beautiful outfit.
But they need to understand what is right hospitality service.
It was pleasure to facing smiley face for ask favors. In the other side I felt bit sad why this young staff say to me sorry for explain to go other hotel early in the morning for breakfast.
Staffs are for supply nice service not for begging matter of system.
I wish this place become batter.
HEERI
2020 年 1 月に 3 泊滞在
10/10 (非常に良い)
Ekaterina、Los Angeles
家族旅行
2019 年 12 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place is gorgeous! It’s a great escape from noisy Hanoi or Saigon. We stayed only one night, but definitely coming back!
Ekaterina
2019 年 12 月に 1 泊滞在
4/10 (不満)
Cheon Gil
2019 年 4 月 15 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Park
All staffs are very kind and tried their best to solve problems after they provided me the dirties rooms that i have experienced in travel for 20 years event though I paid almost $100 per night.
Cheon Gil
2019 年 4 月に 1 泊滞在
10/10 (非常に良い)
Natalia
2019 年 3 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I love this place.
This place is great...I’ll definitely come back.
Natalia
2019 年 3 月に 2 泊滞在
10/10 (非常に良い)
Bruce、USA
2018 年 11 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bruce
2018 年 11 月に 1 泊滞在
10/10 (非常に良い)
Vered
2018 年 9 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful location near Dalat
Good value for money. we were picked up by a driver and also taken back to the airport after two nights. All for free.
The resort surroundings was beautiful with beautiful view
Rooms are new . about 5 rooms in each Villa. We were in the top floor . No elevator.
The room was nicely equipped and was perfect except for one thing which I reported when i left.
The silicon sealing in the bath was poorly spread and water can drip behind the bath.
Apart from that we had first breakfast near the resort in the restaurant and on the 2nd day we ate in
the swiss bell hotel
Apart from that the stuff tried to help. Their English needs to be improved
Vered
2018 年 9 月に 2 泊滞在
10/10 (非常に良い)
Cyril
2018 年 8 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel in a quiet place
Good hotel away from Da Lat. It's very quiet, it is located close to the lake. There are free shuttles from the hotel to the center 4 or 5 times a day. They also offer a free shuttle going to the train station. The serviceis really good. The breakfast is good.