「I had pre-paid and had a zero dollar receipt at checkout, but my credit card was charged.
Later, when I emailed them about the double charge, the charge was reversed, but I never received any response.」
「Ari at the reception desk was 5 STARS! I talked to her by phone, probably 6 months ahead of our arrival, as I had plenty of questions regarding the location, and our planned attendance of the Ryder Cup in NY.
She was spot on then, and made it a point to introduce herself upon our arrival.
Also, our bartender in the restaurant was extremely helpful with recommendations and service.
The food was also great, as we had dinner there twice.」
"I had pre-paid and had a zero dollar receipt at checkout, but my credit card was charged.
Later, when I emailed them about the double charge, the charge was reversed, but I never received any response."
