2/10 (非常に不満)
Deborah
カップルで旅行
2025 年 7 月 23 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Where do I start!!!! The ac in our room would not come on until you were awake and sweating. Every hour my husband too, who is usually cold. The next morning the restaurant for breakfast, 6 standing to be seated and 1 waiting to pay his check. 5-7 minutes with at least 6 servers walked by and looked but not as much as a smile. What about “good morning, someone will be with you shortly” or “I will get someone”. Then the hosted or manager shows up looks like she just climbed out of bed. Not at all welcoming. Then it was so hot before we got our food we were both sweating. Then my bacon and cheese omelette was horrible. So greasy. The bottom of the omelette was browned in oil and was crispy. Home fries were frozen and deep fried. Oh they added a couple sautéed onions on top so now they can call them home fries.
So now we go to the beautiful lake to have a beer. It’s 1:00 Sunday afternoon, we were told the 1st time the Tiki bar would open at 1. We say it’s not open!! Oh must be 2 today! Well 4:00 pm they open with no cold beer at all. Under staffed not friendly staff. Needs some major changes. I worked at a Marriott for years. Never again!
Deborah
2025 年 7 月に 2 泊滞在
