It is an excellent hotel, it does not need any change, I would return to the same Hotel and I would recommend
Carlos
2022 年 2 月に 2 泊滞在
8/10 (良い)
Armando
出張
2021 年 2 月 5 日
良かっ た点 : 清潔度、施設のコンディションと設備、客室の快適度
Armando
2021 年 1 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 3 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was pleased in general with my stay. The bed was very comfortable and the light breakfast offered in the 6th floor cafe was fine, good strong coffee and a decent start to the day. Clean, modern, attractive hotel in a good location. However, wifi was an issue in the rooms, but the lobby is okay if you need it. I would stay again.
宿泊されたお客様
2019 年 3 月に 1 泊滞在
2/10 (非常に不満)
Dagle Diogenes
2019 年 3 月 12 日
気になった点 : 施設のコンディションと設備、客室の快適度
Vetusto y viejo
Hotel muy antiguo me aparecieron cucarachas en la pared ... terrible
Dagle Diogenes
2019 年 2 月に 1 泊滞在
8/10 (良い)
Alfonso Paz
2017 年 11 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Muy bien
Como siempre...el lugar adecuado para la ciudad adecuada
Alfonso Paz
2017 年 11 月に 2 泊滞在
6/10 (普通)
diana
2017 年 7 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cuando llegamos con las maleta no abrieron la puerta solo nos miraba
diana
2017 年 7 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2017 年 3 月 1 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
宿泊されたお客様
10/10 (非常に良い)
Alexandra、NJ
2016 年 8 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful service from a friendly staff
We love the hotel, the rooms were clean and comfortable. The dining area had a beautiful view of Cuenca and the food was good. My mom and I walked to many churches, restaurants and shops and we still needed more time to visit so many great places in Cuenca.
Alexandra
4/10 (不満)
宿泊されたお客様
2015 年 6 月 25 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Engaño en el precio!
El hotel ha colocado un precio y luego después de hecha la reservación y garantizada con la tarjeta de crédito ha llamado por teléfono y cambiado el precio.
NO RECOMENDO
宿泊されたお客様
6/10 (普通)
宿泊されたお客様
2015 年 2 月 17 日
良かった点 : スタッフとサービス
気になった点 : 客室の快適度
Everything had to ordered through the front desk. No hair dryer in the room unless you requested it.
宿泊されたお客様
8/10 (良い)
宿泊されたお客様
2014 年 8 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good quality hotel near the city center.
Good quality hotel near the city center square Park Calderon. Walking distance to many tourist points of interest for culture, history, language schools, shopping, ATMs and taxis. The staff is very attentive with most being bilingual. Breakfast buffet is more than adequate in a setting of a top floor dining room with views of the city which is very nice. Furnishings and decor a bit dated, but sturdy and clean. The large bed was comfortable. Bathroom good size. Two down sides are the elevator does not run down to the ground floor. It starts at the second floor and goes to the top floor. If a person has mobility problems, then this would not be the place to stay. Second problem on occasion is the noise from car alarms and the fire siren that go off during the night. No sleeping through either of them.
宿泊されたお客様
8/10 (良い)
Rhoman360、LA
2013 年 2 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel, noisy city
Santa Monica Hostal was upscale hotel in Cuenca. I don't speak much Spanish, and sometimes it was difficult communicaing with staff, but that's more my problem then theirs. However, since there are a number of Americans visiting Cuenca, they may consider some English lessons for their staff. The room was very nice, however, I couldn't find any thermostat, ergo A/C or heating controls. Apparently, since the weather is cool there year-round 60-75 degrees, I guess they figure just open your patio slider to cool off the room. The only problem is that apparently Cuenca is "car alarm" capital of the world(I've been to 21 countries so I have some expertise in this). There was a constant barrage of alarm beeps thruout the weekend, some even beep continuously while they're in the alarm mode. I was on the 5th floor, but it was still very annoying. Maybe, nothing the hotel can control, but something Cuencanos might consider controlling, i.e."noise pollution" just as damaging as other types to "livability index".
Rhoman360
6/10 (普通)
Jesus F
2012 年 9 月 13 日
An average hotel
Room was cold and had Wi-Fi problems. I could not connect from my room. The personnel that works there are very friendly and they try to help, but some things are beyong their control.
Jesus F
6/10 (普通)
mark
2012 年 8 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This hotel is very fine except that most of the rooms face the street and there is continual street noise though the night and the windows have to be open for comfort at night because there was no air conditioning.
mark
10/10 (非常に良い)
Brian
2012 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel in a lovely city
We enjoyed our four nights here over Easter. The staff were very helpful and friendly even though we spoke almost no Spanish. The breakfast was good and the view from the top floor room where it was served was outstanding. They even had English Premier League Football on the telly one day! V central location...
Brian
10/10 (非常に良い)
Margie、Alabama
2011 年 12 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
5 Star Service
This is our second stay at this hotel. We love it here and would not stay at any other hotel in Cuenca! Staff and owner are always smiling, customer service is incredible....It feels like home from the day we arrive until we leave. Thank you Monica, Claudia and the rest of your amazing staff. We can't wait to return!!