Find hotels near Create & Celebrate Studio, Cleveland from ￥9,734

"Staff was very nice. It was excellent to find a property with rooms for 6, that is rare! So helpful for a big family. Carpets in room are old, and could use a good cleaning. Overall the room was clean, and we were comfortable. The toilet in our room wouldn’t flush. Staff said they would get it fixed. "

"Had called for a late check out and was told they can only do an extra 30 minutes (11:30am). After calling the front desk for that request, housekeeping came to the door 4 times before the actual 11am checkout time. On the 3rd time, someone banged on the door like the police, shouted "housekeeping" and tried to aggressively open the door when it was latched. Even after telling him to come back later, another housekeeper came back about 20-30min later. I understand they have a job to do, but I've stayed at many hotels over the years and never experienced that before. Poor communication and bad judgement from the staff. Also found hairs all over the place in the bed, bathroom etc. If they're in such a hurry to kick out guests so they could clean, you would at least expect the rooms to be spotless. Normally a big fan of Sonesta hotels but this will likely be the last time I ever stay at one again."

"Staff was friendly. Rooms were pretty clean and spacious. I would stay there again."

"Perfect stay!"

"The room was ran down "

"First time stay. Wonderful!!"

"Room was clean except for spot on rug."

"Very clean staff nice Breakfast ok parking ok"

"Bad area. Homeless people woke us up at 3 in the morning moving all of their belongings and talking loudly. Roach crawled out from behind wall morning after sleeping. Room felt wet the entire time. But you get what you pay for. Only writing review so others do not get tricked by other reviews. Front desk person was amazing, things just out of her control. Needs a lot more work in renovations and training housekeeping on cleaning standards."