The cottage was gorgeous, clean and cosy, and as expected. They had a Christmas tree and cute fairy lights which created a festive atmosphere and had kindly left a couple of streaming services signed in to the TV so we could watch stuff. The hot tub was superb and the grounds were at our disposal, although we didn't end up using them. Didn't have any run-ins with the hosts, and felt very at home and welcome to roam around. Even though the cottage is from the 14th century it has been modernised, with central heating and hot water always on, which was great as we had kids with us. Great to have a washer/dryer too. Excellent location, 15 min walk to a Co-op and Waitrose, and a lovely coffee shop, very near a train station and nice trails around. The village is super cute too and was wonderfully lit for Christmas. Good enough communication before arrival, although I had to follow up a couple of times for a few things. It was through an agent, who had to keep going back to the owner, which probably added a bit of a delay. But the agent was lovely and helpful. Great value for money for the amount of people and time of year - definitely a gem.