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First time to stay "in town" and we loved it. Walking distance to lovely restaurants and the waterfront; private, secure, gated courtyard and lovely room; loved the picture window to our private garden. Every member of Staff was so gracious and helpful and loved meeting one of the owners (Jim.) Be sure and rent a car; the Villa has off-street parking agreement with a neighbor; very reasonable rate. Already planning to return next spring (we were there in October.)

Very professional staff , I will definitely come back . Everyone welcomes you with smile . If u looking for all inclusive , you won’t be satisfied no all inclusive options . You have to pay for everything u do there my room had breakfast included . Jet ski was avg 67usd for 30 mins I had to pay 22 usd daily service charges . They have four resturant food quality is 5 to 7 stars . Avg launch or dinner per two adults and kid like 150 usd to 250 usd . Over all I am happy with my visit .

Great place, nice staff, good rates.

Great location. One block away from the water front, near a good place for breakfast (Cocina de Silvia), staff is excellent - we would stay here again in a heartbeat. Room was spacious, grounds were beautiful.

We loved everything about this little piece of hidden paradise. Staff was communicative and helpful, also very kind. Our room was comfortable, and clean. Definitely, coming back.

This place was a home away from home. I spent 9 days with my famiy and friends here and it was everything I expected. Staff is amazing, friendly and professional. We have been many times to CZM and stayed at many places but this has been one of the best of all. Everything was clean and neat, we felt safe at all times and the top pool view is wonderful. The staff was the highlight, thank you Kippal for making our vacation amazing!

Theresa was extremely easy to communicate with. She connected with us on WhatsApp and kept in touch with us the entire time. She helped us with great recommendations for breakfast, lunch, and dinner. All located very close to our room. She also helped with a scooter rental and also provided us a space in her personal garage to keep it stored at night. Her dive recommendation led us to a life changing experience for my new diver girlfriend. Theresa has been in the hotel travel industry for many...

Very friendly staff, great location, clean property

This small eight unit condominium is a no-frills, private get-away that is sure to please anyone trying to avoid the maddening crowds. All units are pure ocean view, from the living room to the bedroom. The kitchen is nicely equipped and stocked with groceries for purchase at a reasonable price. Some of the best snorkeling you'll find is right outside the door. From the private beach you can jump off the diving board into the ocean. (Or use the ladder if that's more your speed!) The staff...

I've stayed here twice now, and will definitely be staying here again. It is the closest *nice* hotel to the downtown area and the price is reasonable for how clean and stylish the property is. Front desk is always staffed and ready to help. They have a laundry service with a quick turn around. The on-site restaurant has incredible breakfast. I've stayed at other resorts and hotels in Cozumel and I keep coming back to Hotel Puerto Libre.

Excellent stay. Very comfortable room and shared spaces. We rented a scooter a few days directly from the property which was very convenient. Location is a little away from downtown which we found to be more quiet. Felt safe walking around even at night. There are several great food options within a few blocks. Would definitely stay again when in the area.

The best stay ever. The staff was amazing and very helpful. Full breakfast included. Walking distance to the beach, shops, restaurants and airport

The staff took such great care of me. I was traveling for Ironman Cozumel, and the team was excited to watch all the athletes race and congratulate our success. I'm coming back next year and staying at Cozumel Palace again. I already booked my stay!

This was our second time here and I'm sure it won't be the last. We had room 107 on the first floor. Perfect view looking out over the pool and the Ocean beyond. We enjoyed the loungers by the pool and on the beach. Our whole stay was so relaxing! The service poolside or on the beach was superb. I have to admit the service for dinner in the restaurant was not quite up to par. The room was ever clean and comfortable. Over all we love the place.

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Very beautiful place, spacious, super clean will be coming back