4/10 (不満)
Corese
家族旅行
2024 年 5 月 14 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No longer recommend. I’ve stayed here multiple times but hurt since it was sold it is just not the same. Booked through Expedia and the resort said payment would not go through to two incorrect code. Expedia said everything was right on their end so I don’t know where the issue was honestly but it went from $329 to $497. Because she said it was more to book directly through them. The hot tub was not working. We informed the lady the morning after because you can’t reach anyone after 5 PM anymore. She said it would be fixed but it was not. No pool towels provided anymore. Water in shower didn’t get past warm either and other guests were complaining outside. Room seemed clean but everything was sticky and sticks turned black. Property is looking more ghetto and not maintained. Positive is I love the pier even tho it didn’t lock so not really private anymore and the location. This experience actually broke my heart since I was spending first Mothers Day without my Mom and wanted it to be relaxing.
Corese
2024 年 5 月に 2 泊滞在