The property was a mess. Housekeeping did not prepare the property for our arrival. With Covid they should have cleaned this property and prepared it for our arrival. I even found dirty dishes in the cabinet.
Leda
2021 年 9 月に 7 泊滞在
4/10 (不満)
宿泊されたお客様
グループ旅行
2021 年 5 月 28 日
気になった点 : 設備とサービス、施設のコンディションと設備
The upstairs loft bathtub was clogged. First shower was with a pool of water until maintenance showed up the next day to unclog the tub. Toilet ran and was loud the entire time. Spider webs throughout the home. Sitting on the deck was at your own risk. Tons of spiders. An exterminator should be contracted to spray all of the homes on a schedule. The hot tub didn't work. Maintenance was unable to fix it and told me a spa company was contacted to come out and fix it. They never showed up so we were not able to enjoy the hot tub.
宿泊されたお客様
2021 年 5 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
カップルで旅行, 小さなお子様連れの家族旅行
2021 年 5 月 21 日
良かった点 : 清潔度、施設のコンディションと設備
For our first vacation as a new family, we absolutely enjoyed ourselves! The home was so spacious and everything you could think of was included! An amazing hot tub, a grill already ready with propane, four bedrooms and four bathrooms, and all the cooking ware that you could think of! A washer and dryer included as well! Such a beautiful view and a quiet neighborhood. We will definitely be recommending Kees vacation homes to everyone we know!! Thank you for the amazing opportunity that we will cherish for the rest of our lives!
宿泊されたお客様
2021 年 5 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2021 年 3 月 20 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The place was quite, had a room to play with the foozball the hut tub and the fact that each room had its own bathroom. The house was big enough. It was lovely. We had a great time.
宿泊されたお客様
2021 年 3 月に 3 泊滞在
2/10 (非常に不満)
JEFF
2020 年 11 月 10 日
良かった点 : 清潔度、客室の快適度
Potential Safety Issue during check-in
I was given the wrong property address by Hotels.com and the passcode by KEES Vacations to another property. This situation could have been a huge safety issue since I was trying to enter the wrong property during check-in late at night since I wasn't told by Hotels.com that there was a change.
JEFF
2020 年 11 月に 3 泊滞在
8/10 (良い)
Kumar
家族旅行
2020 年 8 月 18 日
良かった点 : 清潔度、客室の快適度
Kumar
2020 年 7 月に 5 泊滞在
8/10 (良い)
宿泊されたお客様
2020 年 6 月 13 日
宿泊されたお客様
2020 年 6 月に 4 泊滞在
10/10 (非常に良い)
Bobbie、Port Allegany, PA
家族旅行
2020 年 6 月 9 日
良かった点 : 清潔度、設備とサービス
Check in and check out was very easy with the keyless entry. House was clean and nicely decorated. Would definitely revisit.
Bobbie
2020 年 6 月に 4 泊滞在
10/10 (非常に良い)
Jennifer
2019 年 8 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Jennifer
2019 年 8 月に 3 泊滞在
2/10 (非常に不満)
宿泊されたお客様
グループ旅行
2019 年 8 月 13 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス
On our second day of the trip the washing machine stopped working. I called several times and the KEES person took notes but never even came out to the property to look at the washer. Also, we didn’t have towels to use because they were all in the washer soaking wet since the machine was stuck on the spin cycle. KEES WAS APOLOGETIC BUT DIDNT DO A THING. I would not use KEES again.