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"I loved the whole complex I definitely will go bk in the future I didn’t even want to leave,the staff is amazing and everyone is so nice,it’s entertaining and fun!!!"

"The pool was large, never enough staff at the swim up bar and pool area to get drinks. No quick outdoor food around the pool area. Bar staff not friendly. The beach area very rocky hard to get in the water with out water shoes. Hotel room was dirty when we arrived. We purchased a King bed and received two Queens. The staff at check in were not helpful said it was not guaranteed. Most of the restaurants and entertainment was on the family side. We did not know this before. We wanted adults only. We will not go here again. "

"Grea stay"

"It was a great view at the Palace on our 2nd night when we actually got to stay there. After a long day of travel we arrived at the hotel to find out we got moved to the property next door which was cheaper, we paid for the Palace and our friends were at the Palace. They shouldn't be able to move us and not let us know in advance. They made us check out of our room at noon the next day, but we couldn't check into the Palace until 3. They should have been more accommodating to us and let us have a late check out."

"It was amazing, Marlon, Tywone, Donavan, the bartenders, The spa personnel, the kitchen staff, the cleaning crew, the front desk, overall were very kind, very helpful, patient. I felt like I was at home, a part of a family, I highly recommend this hotel."

"The resort is extremely beautiful, all the staff are friendly, rooms are very clean and food is really good. There was only 1 thing that make no sense, if you are staying at princess grand. You are not allowed to go on the property of Mangrove. Mangrove side is adult only, so my wife and i decided to leave our son with grand parents to take a walk and we were told we have to walk on the beach and not the actual walk way...that is crazy. Even though my experience was good, I am not sure i will revisit because of this, i have been to alot of hotels that have 2 sides and we could always go on the property to use it and back to primary side."

"Clean room. Greatly maintained landscaping. Such a good porch/deck."

"Ocean view is so excellent.Staff is friendly and room are very clean"

"The property was very nice and room was excellent The snorkeling was very poor not as advertised The food was very bland and not very good "