宿泊者限定の口コミ
4/10 (不満)
Mary
2016 年 8 月 11 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Blackout and stinking hot. No backup!!!!
They call themselves luxury but they are far from luxury. I would call them low budget accommodation. On our last night there we went out to dinner by the beach - this was so relaxing:) when we got back at 9.30pm I had to start packing for an early departure, only to find there was a blackout, not to all apartments only select ones through the complex. I had to call the owner to find out what was happening and she told me they were onto it. It turned out a transformer had blown up nearby and it would be awhile before power was restored. Anyway trying to pack in darkness with our mobile phones for light was dam frustrating, it was stinking hot inside, and the fire alarm in the house was beeping all night. I told the owner that we would like a refund for the last night because we had no ammenities. We paid for 4 nights and only got 3. Her response was it was not their problem.
You would think a big resort like this would have backup power. NOT GOOD ENOUGH!!!