6/10 (普通)
Aldo
家族旅行
2026 年 4 月 16 日
良かった点 : 清潔度
気になった点 : 設備とサービス
Our room was nice and clean, but the TV didn't have a remote control that worked with all the TV’s option, it only controlled the volume and you could channel surf, but you didn't know what station was on Then the bathroom had one of the energy light control that was bad, it would turn the lights off every 30 seconds and you couldn't reach the light from the toilet or the shower and it went totally black when the lights went out and we had to use a towel to wave in the air to get it to turn the lights back on. That's a problem unless you don't mind doing that every 30 seconds. When I reported it to the front desk the first night I was told they didn't have anyone on sight to repair it nor did they have another room available to move us. So we had to deal with it. I was told I would receive a discount off the room, and I didn't think I would have to ask but when we checked out they had no idea about that and I had to ask for it. They gave me 10% off. I don't know if they is a good discount, but it felt cheap to me. Then I asked after checkout, where is our discount? She said oh I can't add it now because I already checked you out. But we will take the discount off your credit card and you'll see it in up to a week. They didn't give me the full discount on all the days only one. We stayed two days and were going to stay 3 but we checked out early for a different reason not related to the room. I also was upset that hthey did not give us clean towels, more coffee or make the bed
Aldo
2026 年 3 月に 3 泊滞在
